Supervises computer operations, acting as a team resource for guidance and support on complex or unusual issues. Implements policies and procedures to perform routine tasks to maintain computer equipment and its peripherals. Continuously monitors the efficacy of computer operations, backup processes, system monitors, and server availability to ensure operation goals are met. Analyzes and records error messages to diagnose issues and works with impacted groups to provide a timely solution. Recommends potential equipment upgrades to improve the capabilities of computer operations. Ensures comput ...er operations activities meet pre-established production targets and maintain operating budgets. May require an associate degree in a related area. Typically reports to a manager. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.More Show Less
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Overview & Benefits. Oakland County is a progressive place to work, where innovation and ambition are rewarded. We understand the many challenges facing today's professionals and families so we offer competitive wages and salaries, and a full benefits package with which you'd be quite impressed. . For full-time employees our benefits information can be found here. General Summary. Oversees a dedicated team managing three shifts that is responsibl...