Role And Responsibilities. The purpose of the role is to be the center of account information and providing excellent support to customers and internal team. Processes customer orders. Seeks approval on orders or requests that exceed authority. Ensures that all relevant parties receive confirmation that the order was processed. Reconciles back orders and provide stock status to customers/RSM/KAM and request any additional order add-ons. Serves as...
CTG is seeking to fill a Customer Service Representative 2 opening for our client in Pineville, NC.Location : Pineville, NCDuration : 6 monthsDuties : Follow developed procedures pertinent to the effective and efficient operations of Customer Service and develop new procedures as necessary.Monitor programs and procedures to ensure on-time delivery to meet customer expectations, while maintaining in-depth knowledge of the company’s systems and pro...
