A company is looking for an L1 IT Support Technician (Remote, Contract).Key Responsibilities : Provide prompt and effective Level 1 technical support to users, addressing queries and technical issuesLog, dispatch, track, escalate, and follow up on support tickets to ensure timely resolutionCollaborate with various teams to improve IT Support service delivery and contribute to documentationQualifications : Minimum 2-3 years of experience in remote...
A company is looking for an L1 IT Support Technician (Remote, Contract).Key Responsibilities : Provide prompt and effective Level 1 technical support to users, addressing queries and technical issuesLog, dispatch, track, escalate, and follow up on support tickets to ensure timely resolutionCollaborate with various teams to improve IT Support service delivery and contribute to documentationQualifications : Minimum 2-3 years of experience in remote...
A company is looking for an L1 IT Support Technician (Remote, Contract).Key Responsibilities : Provide prompt and effective Level 1 technical support to users, addressing queries and technical issuesLog, dispatch, track, escalate, and follow up on support tickets to ensure timely resolutionCollaborate with various teams to improve IT Support service delivery and contribute to documentationQualifications : Minimum 2-3 years of experience in remote...
A company is looking for an L1 IT Support Technician (Remote, Contract).Key Responsibilities : Provide prompt and effective Level 1 technical support to users, addressing queries and technical issuesLog, dispatch, track, escalate, and follow up on support tickets to ensure timely resolutionCollaborate with various teams to improve IT Support service delivery and contribute to documentationQualifications : Minimum 2-3 years of experience in remote...
A company is looking for an L1 IT Support Technician (Remote, Contract).Key Responsibilities : Provide prompt and effective Level 1 technical support to users, addressing queries and technical issuesLog, dispatch, track, escalate, and follow up on support tickets to ensure timely resolutionCollaborate with various teams to improve IT Support service delivery and contribute to documentationQualifications : Minimum 2-3 years of experience in remote...
A company is looking for an L1 IT Support Technician (Remote, Contract).Key Responsibilities : Provide prompt and effective Level 1 technical support to users, addressing queries and technical issuesLog, dispatch, track, escalate, and follow up on support tickets to ensure timely resolutionCollaborate with various teams to improve IT Support service delivery and contribute to documentationQualifications : Minimum 2-3 years of experience in remote...
