Job Description. The role of the intermodal dispatcher/customer service representative is to manage the freight for a specific customer base within a team environment. This is accomplished by gaining an understanding of customer requirements as well as developing relationships with our network of carriers, while maintaining an open line of communication with the customer. Job Responsibilities. Communicate with customers, railroads, and trucking c...
Position: Intermodal Dispatcher. Job Description. The Intermodal Dispatcher is responsible for the planning, scheduling, and dispatching of our customer's freight. The role owns the relationship with our valued Independent Contractors and is instrumental in the successful coordination of the accurate delivery of goods in a timely fashion. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to resp...
Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to IMC drivers. owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver. Essential Functions. Mu...
Position Summary. The Dispatcher will coordinate and manage the most efficient loads to remain cost-effective as a company. They will determine the most cost-effective delivery options with customers and the most efficient routes with drivers, all while answering phones when drivers need assistance. Essential Duties and Responsibilities. Key interface between the company and your assigned drivers. Provide world class customer service at all times...
