A company is looking for a Technical Support Specialist to provide exceptional customer support and technical guidance.Key Responsibilities : Resolve customer queries and issues promptly, adhering to SLAsCollaborate with R&D, Services, and Pre-sales teams to address bugs and ensure project timelinesManage complex customer accounts and understand their hardware and software setupsRequired Qualifications : Bachelor's or Master's degree in computer ...
A company is looking for a Technical Support Specialist to provide exceptional customer support and technical guidance.Key Responsibilities : Resolve customer queries and issues promptly, adhering to SLAsCollaborate with R&D, Services, and Pre-sales teams to address bugs and ensure project timelinesManage complex customer accounts and understand their hardware and software setupsRequired Qualifications : Bachelor's or Master's degree in computer ...
A company is looking for a Technical Support Specialist to provide exceptional customer support and technical guidance.Key Responsibilities : Resolve customer queries and issues promptly, adhering to SLAsCollaborate with R&D, Services, and Pre-sales teams to address bugs and ensure project timelinesManage complex customer accounts and understand their hardware and software setupsRequired Qualifications : Bachelor's or Master's degree in computer ...
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.i...
We are looking for a Technical Consultant / Service & Support Specialist to join our IPfolio Premium Service team. You will use IPfolio's standard product functionality and declarative configuration tools to enable the timely fix to system issues encountered by IPfolio's clients. If you have prior troubleshooting experience in a customer facing environment and familiarity with Salesforce then we would love to speak with you. About You - experienc...
Position Overview. We are looking to add a. Technical Support Consultant. to our team in Lisle. . As a Technical Support Consultant, you will provide in-depth technical support to customers using a highly complex or sophisticated product. You will troubleshoot various issues, identify solutions, and maintain positive customer relationships through various communication channels. Your expertise will contribute to product quality and development in...
