Our client, a leading Fintech and Tax Processing company is hiring for a. Workforce Management Data Analyst. to join their team in. Tucson, AZ. In this role. you will be responsible for improving the overall quality of our data sets, increasing efficiency of our staffing progress, and reducing overall variance in our delivery of quality. 1 year W2 contract to start. Responsibilities. Build new staff tracking process from the ground up. Collect an...
About the job Workforce Data Analyst. Workforce Analyst needs 2 years of experience in an analytical role (e.g. business or sales analyst). Workforce Analyst requires. Previous workforce management or real time analysis experience in a call center. 2 days a week Wednesday and Thursday in office. Excellent planning and time management skills with the ability to deal with multiple demands on time. Ability to create contact forecasting models. Abili...