The BSA Compliance Clerk will assume, but not be limited to, the following responsibilities. Assists with working fraud and watch list alerts in BSA / AML software. This includes communicating associated risks with various business units as appropriate to prevent losses. Follow up on fraudulent account activity to ensure that appropriate holds and restrictions have been placed on the account(s). Assists with filing of Currency Transaction Reports...
The Business Development Representative will assume, but not be limited to, the following responsibilities. Identifies, establishes and maintains relationships with companies and organizations in close proximity to First City branches that are good prospects for credit union services. Establishes and maintains relationships with key management contacts at sponsor groups and prospect companies/agencies. Opens new member accounts, including shares ...
The Digital Product Owner will assume, but not be limited to, the following responsibilities. Evaluates operating procedures and policies, ensuring the highest levels of Member service, productivity and internal control. Initiates, researches, coordinates and implements department or division projects intended to benefit Members, internal team members or department operations. Reviews processes and recommends improvements and efficiencies to cont...
The Branch Service Representative will assume, but not be limited to, the following responsibilities. Responds to members' requests for information on various products and services, answers questions, conducts basic research on members' accounts and/or refers members to appropriate individual for solution. Receives members at assigned teller station, determines nature of member's business, and processes accurate transactions, such as deposits, wi...
The Staff Accountant I will assume, but not be limited to, the following responsibilities. Reconciles the Zelle Recon daily. Post and reconcile the FRB and FHLB daily account activity daily. Posts the daily Money Order settlement. Balances the. Teller/ATM/Vault. change funds and reviews the applicable general ledger accounts daily. Post daily entries and reconciles the ATM and GLs. Processes and submits daily DMI wire. Prepares invoice tracking r...
The Contact Center Agent I will assume, but not be limited to, the following responsibilities. Answers member service calls in a professional and courteous manner. Provides information as requested on member's accounts or credit union products and services. Cross-sells credit union products and services to members as appropriate. Perform members' request and conduct account maintenance. Assists members through the online banking related questions...
The successful candidate will process over the counter member transactions and provide general information on credit union products and services in an effort to cross-sell products that meet member needs. Requirements include, balancing cash drawer within established guidelines, maintaining neat, legible, and accurate records of all transactions. Minimum six months cash handling/customer service experience. Financial institution experience prefer...