Job Description. As a Customer Service Representative, you’ll have the ability to work in a collaborative and engaging environment with one goal, make a positive impact on people’s day. We’ll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You’ll field customer inquiries, connect with customers about their experience, exercise emotional intelligence and follow guidelines to ensure every cust...
Customer Support for Financial Account. Answer incoming calls from the Customers regarding their. inquiries, complaints, product or services offered by the client. Provide information to customers about their accounts, credit card, etc. Identify customer needs through active listening to answer questions, assist with troubleshooting or make product recommendations based on the customers need. Deal with payments and help resolve billing disputes b...
Company Description. HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational Digi. . CX. . services that are unifying customer engagement to platform-based, back-office services and digital marketing solutions. By applying analytics, automation, and interactio...
