One Source Communications Jobs

One Source Communications

Business Services | DAPHNE, AL | 28 followers

One Source Communications Overview

WEBSITE onesource.net
HEADQUARTERS DAPHNE, AL
SIZE 25 - 50
FOUNDED 1997
CEO ROBERT R HUNTER
REVENUE <$5M
INDUSTRY Business Services
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About One Source Communications

BUSINESS OVERVIEW One Source Communications (OSC) helps businesses simplify a complex technology world. We generate triple-digit return on investment through contract negotiation, portfolio optimization, and ongoing expense management. We provide 24/7 helpdesk, procure and provision telecom/IT, handle all service requests, and manage property acquisition/divestiture. Our approach empowers businesses to focus on customers and revenue-generating activities. SOLUTIONS Communication Lifecycle Management (CLM - wireline) and Managed Mobility Services (MMS - wireless): tiered service offerings on so...urcing & procurement, portfolio optimization, ongoing expense management, advance bill payment, usage optimization, cost recovery, service & support, and helpdesk. Office-as-a-Service: we manage all aspects of your IT products and services and craft a suite of offerings specifically tailored to your business needs. You bring the people and office space; we will bring everything else. Managed Security Services (MSS) - Fortune 500 level security, multiple SOCs, MDR. ABOUT ONE SOURCE 20% | Average annual savings in telecom spend 99% | Client retention rate with average tenure of 12 years 20,000+ | Active locations under management 1,000,000+ | Assets and devices under management We are much more than a telecom expense management (TEM) company, but what we do pays for ourselves in many folds. Our differentiators include: One number to call | Increase operational uptime and employee satisfaction by providing 24/7 helpdesk services with our U.S.-based communication specialists Pay what you use | Reduce costs by effectively managing contracts, enforcing SLAs, and disputing erroneous charges Pay what you need | Optimize investments in devices, services, and software by balancing cost-effectiveness and service quality Fully Managed, NOT SaaS | Get results from real human specialists, not reports from SaaS Contact: info@ostcm.com (877) 651-1650 www.onesource.net More
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Technical Project Coordinator II at One Source Communications

Raleigh, NC | Full Time
$79k-100k (estimate)
7 Months Ago

Business Intelligence Analyst at One Source Communications

Raleigh, NC | Full Time
$78k-100k (estimate)
8 Months Ago
Overview. One Source is seeking a skilled and experienced Business Intelligence (BI) Analyst with the passion to transform and and deliver outcomes by creating innovative BI solutions. This role will be technically focused on data analysis and is instrumental to collaborate with business stakeholders to help gather data-driven requirements, design and implement solutions.  Solutions will include dashboards, reports, and other data insights that d...

Customer Success Manager at One Source Communications

Raleigh, NC | Full Time
$100k-139k (estimate)
9 Months Ago
Overview. The Customer Success Manager (CSM) is RACI Accountable for the overall Customer Experience of One Source Communications’ (OSC) customers.   CSMs are members of pods, working closely with Associate Customer Success Managers (ACSMs) to deliver OSC’s industry leading customer experience.  CSMs will develop, maintain and execute the overall strategic vision for their customer portfolio.  CSMs will work closely with their pods, internal OSC ...

Technical Implementation Specialist at One Source Communications

Raleigh, NC | Full Time
$81k-105k (estimate)
0 Months Ago
Overview. The Technical Implementation Specialist is responsible for the deployment and implementation of customer-purchased products and services. This role involves collaborating closely with customers and internal teams to accurately scope deployment projects, configure IT services, and tailor solutions to meet customer requirements within defined service parameters. Serving as the primary technical contact during IT service onboarding, the sp...

Customer Care Associate at One Source Communications

Greenville, NC | Full Time
8 Months Ago
Overview. The Customer Care Associate is responsible for responding to the client’s service issues, gathering information and directing them to the appropriate technical channels.  The associate is responsible for maintaining excellence in relationships with clients, maintaining standards and conduct that reflect One Source values. Responsibilities. Duties/Responsibilities. . Effectively support inbound call and email handling for service issues....
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