A company is looking for an IT Support Technician 2, who will serve as the first point of contact for users seeking assistance with IT Helpdesk issues.Key ResponsibilitiesResolve user-reported issues through various communication channels such as phone, email, or SlackEscalate complex problems to senior support staff as necessaryMaintain accurate and detailed communication through the Jira ticketing systemRequired QualificationsBA / BS degree in ...
A company is looking for an IT Support Technician 2, who will serve as the first point of contact for users seeking assistance with IT Helpdesk issues.Key ResponsibilitiesResolve user-reported issues through various communication channels such as phone, email, or SlackEscalate complex problems to senior support staff as necessaryMaintain accurate and detailed communication through the Jira ticketing systemRequired QualificationsBA / BS degree in ...
At ShipHero we make it easy to manage eCommerce logistics in more ways than one. Our proprietary Warehouse Management Software (WMS) allows our customers to run an efficient warehouse and fulfill customer orders quickly and accurately. Our fulfillment division operates our own warehouses providing fulfillment services for brands across the US and Canada. We want to put this great technology in the hands of more brands, retailers, and 3PLs to help...