POSITION SUMMARY. Responsible with leading resolution of all levels of inquiries as well as the assignment of issues to various company individuals as needed. This position is considered the “front line” to guest and/or agency inquiries with direct responsibility and oversight for effective resolve to ensure retention and the increased propensity to travel. The Guest Relations Assistant provides direction and daily informational support on compan...
Seasonal Position from mid-March to October, Full Time (M-F, 9-5pm). POSTION REPORTS TO: Assistant Manager, Journey Preparation Team POSITION SUMMARY: This position is responsible for the collection, validation and transmission of guests’ pre and post trip details including (but not limited to) flight, hotel reservations (both pre and/or post) and passport information. This position requires knowledge in our partnership with Visa Central as well ...
POSITION SUMMARY. Primary responsibility is to maintain Tauck’s strong working relationship with its strategic global suppliers through timely and accurate payments. KEY RESPONSIBILITIES. Process invoices from Tauck’s worldwide tour suppliers for payment. Includes a network of domestic & international suppliers across 80 countries in 20 different currencies in the travel & leisure industry. Process up to 100 invoices per day during the company’s...
Responsible for all supplier negotiations concentrating on large revenue suppliers in particular with a scope of 30-35 tour series programs across multiple global regions. Negotiate rates in a positive persuasive manner to meet Cost of Sale goals. When appropriate, and in conjunction with Product Manager, seek alternate suppliers. Where assigned, act as lead contact for corporate or regional supplier representatives. Accuracy of supplier pricing,...
POSITION SUMMARY. Responsible for managing, maintaining and communicating all day-to-day operating needs for a collection of Tauck Journeys to Product Managers (PM), Tauck Directors (TD), suppliers, Reservations and guests. Ensures timely, accurate and effective delivery of all appropriate information and supplies that support the sale of products and services to the field. Develops, prepares and communicates all necessary information and supplie...
