The Patient Service Representative (PSR) Team at WholeHealth Chicago champions Practice hospitality and efficient access to Practice resources by patients, families, care providers, and others. The individual PSR applies customer service skills to triage incoming communications (phone, mail, fax, portal) and linking to the appropriate internal resource/process for resolution. The PSR conducts complete and accurate pre-visit registration and timel...
The Patient Service Representative (PSR) Team at WholeHealth Chicago champions Practice hospitality and efficient access to Practice resources by patients, families, care providers, and others. The individual PSR applies customer service skills to triage incoming communications (phone, mail, fax, portal) and linking to the appropriate internal resource/process for resolution. The PSR conducts complete and accurate pre-visit registration and timel...