Medical Receptionist

A Brighter Day Pediatrics in Nashville, TN is looking for one medical receptionist to join our 7 person strong team. We are located on 393 Wallace Rd Ste 202. Our ideal candidate is self-driven, ambitious, and engaged.

Essential Duties and Responsibilities include:

*Creating a customer-friendly environment *Answer phones, referring calls to physicians or triage nurses as needed *Retrieve messages from voice mail and greet patients. *Schedule/cancel patient appointments *Verify demographics and insurance information *Register and check out all patients *Collect co-payment; print receipt as needed (post charges and payments – if needed) Confirm appointment schedule *File and/or upload letters, reports, doctor notes, and triage notes *Maintain supplies of all forms and office material *Miscellaneous clerical and administrative duties as requested

Core Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

*Analytical - Collects and researches data. *Problem Solving - Identifies and resolves problems in a timely manner. *Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. *Interpersonal Skills - Maintains confidentiality. *Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. *Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. *Teamwork - Balances team and individual responsibilities. *Business Acumen - Understands business implications of decisions. *Diversity - Shows respect and sensitivity for cultural differences. *Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. *Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values. *Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions. *Motivation - Sets and achieves challenging goals. *Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Organizes or schedules other people and their tasks. *Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Follows through on commitments. *Quality - Demonstrates accuracy and thoroughness. *Quantity - Completes work in timely manner. *Adaptability - Adapts to changes in the work environment. *Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent. *Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions While performing the duties of this job the employee is occasionally required to stand; sit; walk; use hands to finger, handle, or feel objects, tools, or control; reach with hands and arms; and stoop, kneel, crouch, or crawl The employee must occasionally lift and move up to 50 pounds

We are looking forward to hearing from you.

Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation is $16.00 - $17.50/hour.

Learn more about us at www.abdpeds.com.

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