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Benefit Customer Service Representative

A-Line Staffing Solutions
San Diego, CA Full Time
POSTED ON 8/11/2023 CLOSED ON 9/8/2023

What are the responsibilities and job description for the Benefit Customer Service Representative position at A-Line Staffing Solutions?

A-Line Staffing is now hiring Benefits Customer Service Representative’s in San Diego, CA. The Benefits Customer Service Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40 hours per week.

If you are interested in this Benefits Customer Service Representative position, please contact Dan Lupo at A-Line Staffing.

Benefits Customer Service Representative Compensation

  • The pay for this position is $17 per hour for English speaking only, and $17.75 for Bilingual in Spanish or French.
  • Benefits are available to full-time employees after 90 days of employment
  • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Benefits Customer Service Representative Highlights

  • This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
  • During our busy season you will be expected to work a 40-hour week and overtime when requested.

  • During our off season, your hours will fluctuate between 32 to 40 hours depending on client need.

  • Your choice of Remote Role or On Site, MUST BE LOCAL. You will go onsite for day 1 to pick up equipment and also be required to come in for meetings or major projects.
  • The required availability for this position is Monday – Friday between 6am-8pm

Benefits Customer Service Representative Responsibilities

  • As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client members through the enrollment process, and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service. You will start out on one client, and with dedication to our clients, you will be cross trained to provide assistance on multiple clients. You will spend your day either on the phone, or providing assistance through web chat conversations and email. We provide superior service center environment in professional buildings where you will be recognized for your dedication.

Benefits Customer Service Representative Requirements

  • Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way
  • Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills
  • High level attention to detail, multi-tasking, and ability to organize work
  • Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging
  • Ability to work autonomously in a self-paced, self-motivated team environment
  • Ability to understand and follow oral and written instructions
  • Ability to type 30 words a minute
  • Must have excellent attendance and be punctual to work
  • High School Diploma or GED
  • Attendance is mandatory for the first 90 days

If you think this Benefits Customer Service Representative position is a good fit for you, please apply to this posting!


About the Company:
A-Line Staffing Solutions


A-Line Staffing Solutions is a premier staffing company that supplies professionals to the Healthcare, Insurance, Pharmaceutical, and Information Technology industries. Founded in 2004, A-Line Staffing Solutions has been a leader in matching talented individuals to the jobs that our clients NEED to fill. We are experts at offering creative staffing solutions to employers, and we are hiring every day. A-Line Staffing can offer short-term, long-term and direct-hire opportunities to professionals across the United States. We hire only the most qualified and talented individuals in the country. Our recruiting, selection and stringent screening processes have strengthened our reputation for delivering quality customer service and unbeatable talent. For our commissioned clients, A-Line Staffing closely follows the standards and practices established by The Joint Commission. For all of our clients and employees, our commitment to continual improvement combined with a strict code of ethics provides an atmosphere of respect and unparalleled professionalism. To find out how A-Line Staffing Solutions can share our talent with you, please contact us today. We are eager to include you among our most valued and satisfied clients. If you are a professional and would like to learn more about open opportunities in your area, please contact us today. We are always searching for talented and enthusiastic professionals



Company Size:
1,000 to 1,499 employees


Industry:
Staffing/Employment Agencies


Founded:
2004


Website:
http://www.alinestaffing.com/


Salary : $17

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