Infrastructure Lead

Title: Infrastructure Lead

Location: Houston, TX

Salary: $150k

No sponsorship available

Location: Downtown Houston, TX (Hybrid schedule: remote Mondays and Fridays)

Overview

The IT Infrastructure Lead supervises the infrastructure team, manages network infrastructure and systems for performance, and ensures systems are updated and secure. The role emphasizes proactive problem-solving, customer orientation, and effective resource utilization. Key responsibilities include network design, support, and ensuring the reliability of physical, virtual, and cloud-based environments.

Key Responsibilities

• Network Management: Design, deploy, and maintain resilient company networks, routing, switching, VPNs, and SD-WAN.
• Team Supervision: Lead and mentor infrastructure engineers while managing escalated support tickets.
• Systems Administration: Oversee updates, backups, and configurations for infrastructure/security hardware, virtual machines, storage, and datacenters.
• Cybersecurity: Conduct vulnerability assessments, monitor threats, and implement cybersecurity best practices.
• Documentation: Maintain network diagrams and system documentation.
• Support & Troubleshooting: Provide in-person and remote technical support; manage incident tickets and network performance issues.
• Change Management: Ensure knowledge sharing, proper documentation, and smooth task execution.
• Vendor Management: Collaborate with vendors to resolve issues and integrate new technologies.
• Budgeting & Planning: Participate in infrastructure budget management and disaster recovery planning.
  
  

Minimum Qualifications

• Education: Bachelor’s degree in Information Systems or related field.
• Experience: 8 years in network and security roles.
• Technical Skills: Expertise with protocols (e.g., BGP, OSPF, VPNs), Cisco, Palo Alto, and Meraki technologies, virtualization (e.g., VMware), and cloud voice solutions.
• Cybersecurity Knowledge: SSO, MFA, IAM, incident management, and security best practices.
• Soft Skills: Strong problem-solving, teamwork, and customer service focus.
• Physical Ability: Ability to lift up to 50 lbs and maintain focus despite interruptions.
  
  

Preferred Qualifications

• Familiarity with Jira for incident and asset management.
• Windows OS troubleshooting experience.
• Prior oil and gas industry experience.
  
  

This is a versatile role requiring a mix of technical expertise, leadership skills, and adaptability in a fast-paced environment.