Receptionist

Overview

$19.00/hour

The Receptionist provides general office support with a variety of clerical activities and related tasks.  The Receptionist is responsible for maintaining a welcoming environment, answering incoming calls, directing calls to appropriate employees, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.

Minimum Education Required

Responsibilities

• Responsible for the daily open and close of the office.  Ensures reception area is neat and clean, conference rooms are in order, and doors are locked each evening.
• Answers all incoming telephone calls and directs the caller to the appropriate individual.  Provides callers with information such as company address, directions, fax numbers, and website.
• Greets and directs all visitors to the agency.
• Coordinates agency virtual fax system.  Forwards all incoming faxes to appropriate parties.
• Maintains conference room schedules for corporate office. 
• Receives, sorts, and forwards all incoming mail.  Stamps and prepares all outgoing mail.
• Coordinates the pick-up and delivery of express mail services.
• Distributes checks to employees and clients.  Ensures all checks are properly signed out.
• Processes the daily deposit for accounts receivable. Ensures rent, transportation fees, donations and funds for individual programs and functions are credited to the correct cost centers.
• Assists in the ordering, receiving, stocking, and distribution of office supplies.
• Assists with clerical duties such as photocopying, faxing, and collating.
• Attends and actively participates in supervision.
• Perform all duties in accordance with agency’s policies and procedures.

Qualifications

• High School Diploma or GED and 1 year experience in a customer service environment.
• Must be able to perform each essential duty satisfactorily.
• Excellent verbal and written communication skills.  Familiarity with American Sign Language and/or willingness to learn preferred.
• High energy level, superior interpersonal skills and ability to function in a team atmosphere.
• Basic computer knowledge.
• Must possess the ability to read and speak English.

Full-time Advocates professionals enjoy many perks of employment, including but not limited to:

• Strong focus on teamwork and allowed flexibility
• Competitive compensation
• Endless growth opportunities
• Comprehensive health, dental and vision insurance options
• Generous earned time
• 401K/403b
• Tuition reimbursement
• Career training tools
• Employee Assistance Program

Founded in 1975 by a group of volunteers providing patient rehabilitation services on the grounds of Westborough State Hospital, Advocates is now one of the largest human services organizations in the state. Today, Advocates employs over 1000 staff members and serves 20,000 individuals at over 100 sites across Eastern and Central Massachusetts.

Our commitment to meeting the needs of individuals facing diverse life challenges has given rise to a broad range of community based services, including: Residential Supports, Outpatient Mental Health, Outpatient Addiction, Psychiatric Emergency Services, Home-Based Services for Children and Families, Community Justice, Family Supports, Employment and Vocational Services, and Day Habilitation.

Services are designed to meet the unique needs of elders, families and individuals with mental health challenges, addiction, developmental/intellectual disabilities, autism, brain injury and other life challenges. Advocates is a nationally recognized provider for adults with Prader-Willi Syndrome, Deaf and Hard of Hearing adults with disabilities and individuals with developmental and co-occurring mental health needs. Our culturally sensitive programs and supports serve individuals and families from diverse backgrounds.

At the heart of all Advocates services is a commitment to partnering with the individuals we support and, where appropriate, their family members, so that they can lead full and satisfying lives of their own design. We practice a person-centered approach that respects the unique needs, wishes and abilities of each individual.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Salary : $19