What are the responsibilities and job description for the Residential Account Executive position at AFR Furniture Rental?
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The Company: AFR Furniture Rental has grown to be one of the nation's largest independently owned companies because we care about the people that make AFR great. If you're looking for a workplace where you can apply your skills, learn new ones, and go to work every day with purpose and drive, we want to hear from you. With offices and warehouses across the country, we offer a wide variety of career opportunities and welcome anyone with a passion for our industry to apply.
We have five divisions including Residential, Commercial, Special Events, Trade Show, and Clearance Centers with 27 distribution centers across the United States. At AFR, we value teamwork. To us, teamwork is about creating an environment that elevates and encourages everyone on the team from Executives and Support Staff to Sales and Operations to shine. It is about building a community where we all thrive.
Want to join our team? Keep reading.
The Position: We're looking for a talented, friendly, and dynamic Residential Account Executive located in Charlotte, NC. Our pay range is between $50,000-$60,000 annually, plus commissions.
Basic Function: Are you passionate about building relationships? Love meeting new people? Do you like selling that helps others? Are you proactive and love being on the go? Then you've come to the right place. To be considered for this position, you must have several years of relevant sales experience. We are particularly interested in high-level salespeople with previous sales experience in the residential sector. This position supports the company's sales goals through effective sales techniques and exceptional customer service. Day and evening networking will be required with attendance to at least a minimum of two events per month.
RESPONSIBILITIES:
- Answer incoming calls/written inquiries.
- Establish, develop, and maintain positive business and customer relationships.
- Reach out to customer leads through cold calling and networking.
- Present, promote products/services to existing and prospective customers.
- Clarify and fulfill customers' requests/needs by presenting various selections of the company's products and services.
- Perform cost-benefit and needs analysis and quotes to existing/potential customers to meet their needs.
- Emphasize saleable features of the company's products such as quality and utility.
- Apply knowledge of production and delivery schedules to estimate customer lead times.
- Coordinate sales effort with team members and other departments.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Understand and support the company's sales policies and procedures to provide proper and effective treatment to all the company's customers.
- Achieve agreed upon sales targets and outcomes within schedule.
- Analyze territory/market's potential, track sales and status reports.
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends.
- Relate new product ideas and product extensions to management for evaluation.
- Document all efforts and time in Salesforce.
- Continuously improve through feedback.
- Perform other related duties as assigned.
- Mentor new residential team members.
- Training.
- Communicate concerns/ideas and region related items to Regional Sales Manager.
SKILLS:
- Oral and written communication skills.
- Organizational, time management and planning skills.
- Technical communication skills and computer literacy.
- Project management skills and professionalism
- Interpersonal relations skills and diplomacy.
EDUCATION/TRAINING:
- Bachelor's degree.
EXPERIENCE:
- Two or more years of outside sales success in: Rent to rent furniture rental, Apartment industry (leasing or management), Corporate Housing, or Real estate (a hospitality, design, or rental related industry).
Diversity ensures the success of our careers, and our lives. AMERICAN FURNITURE RENTAL, INC. is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
AFR Furniture Rentals provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. AFR Furniture Rentals complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
AFR Furniture Rentals expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of our employees to perform their expected job duties is absolutely not tolerated.
AFR Furniture Rentals will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
Salary : $50,000 - $60,000
