Project Coordinator

We are seeking a Customer Renewal Executive / Project Coordinator to support end-to-end renewal execution for enterprise SaaS customers. This role is responsible for managing contract renewals, negotiating commercial terms, and supporting strategic migrations to updated service offerings. The ideal candidate has experience in SaaS renewals, customer-facing negotiations, and working cross-functionally in a fast-paced, global environment. Key Responsibilities: Manage the full renewal lifecycle, including renewals, early renewals, restructures, and migrations to new SKUs. Interface directly with customers to negotiate commercial terms and drive incremental revenue. Partner with Customer Success Managers, Account Executives, and extended account teams to execute renewal strategies. Support strategic migration initiatives aligned with long-term contract and portfolio changes. Navigate internal systems and collaborate with legal, finance, and commercial teams to complete renewals. Apply forecasting and commercial metrics to support renewal planning and reporting. Qualifications: Bachelor’s degree or equivalent experience. Experience in customer-facing roles involving renewals, contract negotiations, or account management. Strong understanding of SaaS/cloud commercial models and renewal processes. Excellent communication and relationship-building skills. Ability to manage multiple priorities while remaining detail- and process-oriented. Comfortable working across multiple systems and global, cross-functional teams. English fluency required; Spanish or Portuguese fluency is a plus. Additional Information: Remote role. Long-term contract opportunity supporting a strategic enterprise initiative.Equal Opportunity Employer / Disabled / Protected VeteransThe Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdfThe pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdfFor temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdfWe also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.#3421Company DescriptionGuiding Principles and Core Values: UP HIREUnderstanding Matters.We actively listen to each other, our STEM professionals, and customers. We take the time to understand their needs to make the best connections in the industry.People Matter.People are at the center of our company. All decisions we make are in the best of interest of our employees, co-workers, communities, candidates and customers.Honesty Matters.We conduct our business with integrity and DO the right things. We ARE trustworthy partners WHO stand behind our work and people.Innovation Matters.We are disciplined in bringing forward new thought and solutions that guide the industry and grow our company. Continued growth secures sustainability that provides solid careers for our employees, stability for our STEM professionals, and reliability to our customers.Relationships Matter.We take personal responsibility for all relationships with our employees, co-workers, STEM professionals and customers. Courtesy, dignity and respect EQUAL high performance results.Everything Matters.We hold ourselves accountable to perform with the upmost of professionalism, attention to detail, and highest standard of service. We hit our targets and do what we say we will do.

Salary : $17