What are the responsibilities and job description for the Resort Activities Attendant position at Alyeska Resort?
As the Resort Activities Attendant at Alyeska Resort, you will execute exceptional experiences for our guests throughout their stay. This dynamic position encompasses both summer and winter operations and is suitable for a person who is passionate about providing exceptional service for guests of all ages through a wide variety of activities. The successful candidate will be welcoming, engaging, and empowering. They are open to change, and quick to adapt to varying needs of hotel clientele.
Role qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position responsibilities:
- Execute a diverse range of guest activities suitable for both summer and winter seasons with the objective of improving our overall guest experience
- Ability to multi-task, with exceptional organizational and communication skills
- Setting up chairs, loungers, and other pool furniture
- Greet and welcome guests to the pool area in a friendly manner
- Providing guests with towels, refreshments and attending to their requests
- Advise guests and ensure rules and safety protocols are being followed
- Maintaining high levels of cleanliness of pool, hot tub, change rooms, and gym areas
- Ensure the facility is always in the highest level of cleanliness and sanitary condition and report any equipment deficiencies
- Maintain locker rooms and ensure all amenities are stocked.
- Tend to campfires, movie nights, and holiday celebrations
- Maintain the inventory and accessibility of equipment for guest usage
- Ability to work independently and unsupervised
- Ability to engage with people of all ages
- Adhere to all health and safety standards and codes
- Collaborate with team members and colleagues to provide seamless service to our guests
- Identify opportunities to surprise and delight our guests
- Read and interpret Banquet Event Orders and internal communications as required
- Communicate information in a timely manner to the hotel and partners
- Ensure a safe environment for guests and staff
- Other duties as assigned
Why Alyeska?
Alyeska Resort is a 299 room resort which includes a Nordic Spa and Ski Area, nestled in the mountains of Girdwood, Alaska located 45 minutes south of Anchorage. Alyeska Resort is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:
- Vision, Dental, and Medical Insurance for regular full-time employees
- Paid holiday and paid time off (Vacation and Personal)
- Free Season Pass for employees and qualified dependents
- Commuter allowance and cell phone stipend for eligible employees
- Roth 401(k) and 401(k) Retirement Savings Plan
- Discounts for rooms at The Hotel Alyeska and affiliate hotels
- Discounts in Resort restaurants, shops, and Nordic Spa
- On-site employee housing options
Family, Quality, Winning, Industry and Honesty: Our people realize that relationships rooted in trust, honesty, respect and gratitude are essential to all. We never get a chance to make a second first impression. Success is planning the details. We are focused and committed to doing what we say and accepting feedback as a gift.
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands: This position primarily involves standard office work, including sitting for extended periods, using a computer, and performing tasks such as typing, writing, and phone communication. Capable of occasional lifting, up to 25 pounds, as well as tasks involving bending, stooping, walking, and standing for extended periods.
- Work Environment: This role occasionally involves extended hours and weekends to accommodate peak business periods. Operating within a dynamic, fast-paced guest-centric setting, you will maintain a high level of interaction with staff, guests, and stakeholders.
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.
