Digital and Technology MDM Product Owner

Position Compensation Range:

Pay Rate Type:

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities
* Successfully executes against a variety of digital/technology product initiatives across all stages of a product's lifecycle, including MDM experience, early product planning, customer research and validation, roadmap planning, product development sprints, piloting, gaining early adopters, product launch, metrics analysis, and post-launch iteration.

* Serves as the "translator" for both the customer and market, as well as internal stakeholders, including but not limitedtobusiness lines,andcross-functionalteams.
* Identifies objectives and key results and analyze customer feedback and usage metrics to recognize key pain points and opportunities to address.
* Trains customers on new product features, partnering with stakeholders.
* Defines product backlog items that ladder up to epics and ensure the backlog is visible, clear and prioritized.
* Identifies, tracks, and mitigates product dependencies.
* Integrates usability studies, research and market analysis into product requirements to enhance user satisfaction.
* Grows knowledge of how and when to leverage design thinking, UX, and other frameworks into the process for a flexible hybrid methodology that fits the team, product, and customer.

Specialized Knowledge and Skills Requirements
* Demonstrated experience providing customer-driven solutions, support or service and Reltio experience is highly preferred.
* Solid knowledge of the technology industry, including current and emerging digital solutions and trends, as well as data science space.
* Solid knowledge of agile methodologies, managing data and tech solutions, industry standards and best practices.
* Solid knowledge and understanding of the market, users, and landscape of digital products and applications.
* Demonstrated verbal and written communication skills with ability to transfer knowledge.
* Demonstrated experience fostering a collaborative and cross-functional team environment.
* Demonstrated experience applying critical thinking to the analysis of opportunities and making recommendations accordingly.
* Demonstrated experience being results-oriented with a bias for action, meeting deadlines with attention to detail, accuracy, and follow-through.

Licenses
* Not applicable.

Travel Requirements
* Up to 10%.

Physical Requirements
* Work that primarily involves sitting/standing.

Working Conditions
* Not applicable.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.