What are the responsibilities and job description for the Sales Support Specialist position at American Family Insurance?
Company Description
American Family Insurance has been committed to providing exceptional service, claims experience, and products for over 90 years. We build long-term relationships by treating policyholders fairly and making interactions easy and convenient. Our business is conducted based on the highest ethical standards, fostering a culture of integrity. The reputation we enjoy and the trust-based relationships we have with our customers are paramount, exemplified by the highest levels of management and staff.
Role Description
This is a full-time, on-site role for a Sales Support Specialist located in Yankton, SD. The Sales Support Specialist will perform day-to-day tasks that include providing excellent customer service, ensuring customer satisfaction, and supporting sales operations. The role involves communication with clients, handling inquiries, assisting with sales documentation, and maintaining accurate records. The specialist will also be responsible for analyzing data to enhance sales strategies and customer engagement.
Qualifications
- Strong Customer Satisfaction and Customer Service skills
- Excellent Communication skills
- Proficiency in Sales Operations
- Analytical Skills to support data-driven decision making
- Ability to work effectively on-site in the Yankton Area
- Experience in insurance or a related field is a plus
