What are the responsibilities and job description for the Desktop Support Technician position at American Unit, Inc?
Position Details:
- Position Title: Desktop Support Technician
- Location: Fully Onsite
- Candidate Requirement: MUST be a South Carolina resident (No relocation allowed)
- Contract Duration: 6 Months
- Possibility of Extension: Yes
- Interview Process: 1 round (Virtual/Online); 2nd round possible
🔍 Job Summary:
Seeking a Desktop Support Technician with strong troubleshooting skills across desktops, printers, networks, and MDM-managed mobile devices (iPhones). The candidate must be skilled in both technical and user documentation, and training delivery, and possess excellent communication skills for engagement across all organizational levels.
✅ Required Skills:
Skill
Experience
Enterprise Desktop Support & Customer Service
5 years
Desktop Administration (Windows 10 & 11)
Proficient
System Administration
3 years
SCCM, MDM, GPO
3 years
Bachelor's or Master’s in CS / IS / Tech Mgmt or 5 yrs experience
Required
🌟 Preferred Skills:
- Troubleshooting network endpoints in enterprise environments
- Mobile Device Management: Airwatch, Microsoft Intune
- Experience with Lansweeper
