What are the responsibilities and job description for the Service Manager position at AppleOne Employment Services?
Looking for a Service Manager that can run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records.
Job Responsibilities:
• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, counsels, and monitors the performance of all service department staff.
• Prepare, and hold quarterly performance check ins with all service department staff on a quarterly basis.
• Prepares and administers an annual operating budget for the service department.
• Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
• Strives for harmony and teamwork within the department and with all other departments.
• Understands, keep abreast of and compiles with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-know, etc.
• Understands and ensures compliance with manufacturer warranty and policy procedures.
Please multiple other duties
Qualifications:
• Two to four years related experience.
• Bachelor's degree
• Valid Drivers License
