What are the responsibilities and job description for the Account Development Representative position at Aptean?
Overview
Are you ready for what’s next, now?
We’re looking for an Account Development Representative for our office in Alpharetta, GA. The position is full-time. You’ll join an awesome team to support our growing customer base.
About the role
You will be that all-important first point of contact for potential clients. You’ll live and breathe our business and our products, using your wealth of knowledge and outbound tactics to build a healthy pipeline of qualified leads.
Key Responsibilities:
- Generate, qualify, and develop new business opportunities in defined target markets for specific Aptean product lines. This role will primarily use outbound tactics such as cold calling, social media outreach and email sends to generate a pipeline of leads from scratch. The Outbound ADR will take a “campaign approach” to targeting companies to make initial contact and then qualify and secure discovery calls. Ninety percent (90%) of the Outbound ADR’s time will be spent on developing and nurturing their own qualified pipeline to opportunity for the Sales team. Ten percent (10%) of the Outbound ADR’s time will be spent on other activities including departmental activities and very occasional inbound lead follow-up.
- Outbound prospecting and cold calling, including strategic company/vertical targeting and personalized campaigns.
- E-mail, direct mail and outbound campaign generation and execution.
- Pipeline nurturing to generate opportunities over time.
- Qualify leads in or out of target market and into the appropriate point in sales cycle.
- Pipeline management and reporting.
- Development and maintenance of prospect database.
- Deep account/contact profiling.
- Assist at trade shows and events as required.
- Produce weekly lead generation reports using Excel / CRM.
- Ability to speak knowledgably to senior management and articulate a clear benefit case.
About you
To be successful here, you’ll need ambition, initiative and tenacity!
To be ahead of the pack, you might have:
- Strong understanding of outbound account development principles and execution
- Experience working with B2B software solutions.
- Experience with CRM solutions, preferably Salesforce
- Outbound lead generation/business development experience is strongly preferred
- Experience with sales tools including SalesLoft, ZoomInfo, Vidyard, etc. preferred
- Self-motivated, high energy, dynamic inside sales and online presence
- Competitive personality with a track record of over-achieving
- Strong phone presence and ability to make dozens of calls per day
- Prior experience or ability to develop deep understanding of one or more target industries in product line target market
- Willing to cold call – hungry for results
- Excellent written and verbal communication/sales skills – must be confident in communicating on behalf of Aptean with executives and other leadership roles
- Attention to detail – values process and data integrity
- Strong time management, organization, and prioritization skills
- Creative and strong business acumen – must be able to communicate intelligently with senior contacts about their pain points and how Aptean’s solutions can address them
What’s in it for you?
Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.
About Aptean
At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’ s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean’ s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. “At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” –TVN Reddy
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age.
Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.