What are the responsibilities and job description for the Collections Specialist position at Ascendo Resources?
An award winning and reputable company is looking for a Credit & Collections Specialist to support them with managing, researching, and answering credit card disputes and chargeback cases. Candidate will ensure cases are resolved in the most effective manner providing excellent customer service to both our internal and external customers. Great benefits offered!
Schedule
8:00 AM-5:00 PM Monday – Thursday; Friday (Remote)
Responsibilities
- Manage, research, and answer credit card disputes and chargeback cases
- Monitor outstanding shipboard promissory notes and debts for the company
- Work in conjunction with the collection agency to obtain payment and aid the collection agency to speed up the collection process
- Serves as liaison between the credit card companies, concessionaires and internal departments to ensure cases are resolve in the most effective manner
- Reconcile accounts in a timely manner
- Function in accordance with established standards, procedures, and applicable laws
Requirements
- Ability to work in fast-paced environment
- Experience in Accounting/Similar role (2 years Preferred)
- Verbal and written communication skills
- High proficiency with Microsoft office suite (Excel, Outlook, Word, etc.)
- Highly Detail oriented
- Excellent organizational skills
- Ability to multitask
- Associates degree in accounting/Business (preferred)
****Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.
Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.****
Job Types: Full-time, Temporary
Pay: $19.00 - $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Miami, FL 33125: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you currently employed?
Experience:
- Chargeback: 1 year (Preferred)
- Collections: 1 year (Preferred)
Work Location: One location
Salary : $19 - $23