CNA Supervisor & Staffing Coordinator

Description: This position conducts home visits to ensure that clients’ needs are being met and supervises personal care services as performed by the Personal Care Aide. This person serves as back-up caregiver as needed, and provides weekend on-call support. This position also has responsibility for staffing and scheduling services for Assisting Hands®. This position matches caregivers with clients and coordinates caregiver schedules, as well as is involved in extensive telephone work and interaction with caregivers, clients, and health care professionals.

Education: CNA with at least 2 years experience in Homecare

Reports To: Administrator

Primary Duties

• Schedules/conducts home visits to ensure that caregivers are following the service plan and are performing their duties properly.
• Meets with new clients to complete intake paperwork and provide orientation to services with Assisting Hands®.
• Provides hands-on care giving as needed in emergency situations.
• Provides on-call support on rotation.
• Conducts caregiver training classes, and training on the job as needed.
• Works full time in the office to provide recruiting, staffing, and scheduling assistance.
• Serves as the point of contact for clients, caregivers and case managers.
• Makes sure that all cases are covered and arranges for substitute/back-up coverage as necessary.
• Participates in occasional marketing activities such as health fairs, conference exhibits, etc.
  
  

Hours: Full time. 8:30 AM - 4:30 PM Monday-Friday

Benefits: Medical, Dental, and Vision plans are offered. 401K available

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