What are the responsibilities and job description for the CNA Supervisor & Staffing Coordinator position at Assisting Hands Home Care?
Description: This position conducts home visits to ensure that clients’ needs are being met and supervises personal care services as performed by the Personal Care Aide. This person serves as back-up caregiver as needed, and provides weekend on-call support. This position also has responsibility for staffing and scheduling services for Assisting Hands®. This position matches caregivers with clients and coordinates caregiver schedules, as well as is involved in extensive telephone work and interaction with caregivers, clients, and health care professionals.
Education: CNA with at least 2 years experience in Homecare
Reports To: Administrator
Primary Duties:
- Schedules/conducts home visits to ensure that caregivers are following the service plan and are performing their duties properly.
- Meets with new clients to complete intake paperwork and provide orientation to services with Assisting Hands®.
- Provides hands-on care giving as needed in emergency situations.
- Provides on-call support on rotation.
- Conducts caregiver training classes, and training on the job as needed.
- Works full time in the office to provide recruiting, staffing, and scheduling assistance.
- Serves as the point of contact for clients, caregivers and case managers.
- Makes sure that all cases are covered and arranges for substitute/back-up coverage as necessary.
- Participates in occasional marketing activities such as health fairs, conference exhibits, etc.
Hours: Full time. 8:30 AM - 4:30 PM Monday-Friday
Benefits: Medical, Dental, and Vision plans are offered. 401K available
