Mobile Response Team Supervisor

Position Type: Full Time

Shift Available: 7am-3pm (Monday-Friday)

Job Scope:

The primary goal of this position is to assist the MRT director in providing, support, oversight, and coordination of the Youth mobile response team. This position will report directly to the Mobile Response Team Director. The Youth MRT Supervisor will assist with clinical and administrative oversight of the YMRT teams, assist with the MRT and MCT teams, and provide clinical support as needed to BCRI’s call center, crisis residential unit and 3.7 residential unit. To support this goal the following objectives and responsibilities must be achieved:

• Provide orientation, training, support to new MHCs and interns and assists with troubleshooting youth mobile crisis team issues that arise.
• Will assist the MRT director with scheduling and finding coverage for call-outs during their shift
• Reviews all step-down paperwork from hospitals and acts as the point-person for diversion referrals for hospitals, community providers and police
• Triage crisis runs as needed and work with MHCs and the Call Center to problem-solve acute youth crisis situations
• Coordinate youth mobile responses in Baltimore city and county
• Works with the MRT director to strengthen relationships with hospitals, outpatient facilities and other referral sources.
• Will supervise or submit any necessary Emergency Petitions as well as prepare and submit progress reports
• Will attend planning and monitoring meetings with other partnering organizations
• Will monitor and ensure spending is consistent with the approved budget
• Will ensure that any critical incidents are documented and reported according to contract requirements
• Identify any barriers to progress and work to improve quality of services
• Will assist the MHCs with troubleshooting authorization for service issues that arise
• Will assist as needed with completing youth mobile crisis team runs when short-staffed or when there is specialized need that requires the lead counselor to respond to the run
• Will assist with tracking monthly youth run outcome data requested by the State and the local behavioral health authority.

Candidates must be a Maryland Licensed Counselor (LCPC, LGPC, LCSW or LMSW)

Educational Requirements:

This position requires a master’s degree in psychology, social work or related field from an accredited college or university. Candidates must have appropriate State License LCSW-C, LCPC and have 2 years of experience post licensure.

Experience:

At least two years or more of experience working with behavioral health youth in acute crisis. One year of management experience in community mental health preferred.

Physical Demands:

Moderate walking, standing, climbing stairs and sitting required. Moderate lifting up to 20 lbs.

Working Conditions:

Works generally in well-lighted and ventilated office environment with standard office supplies and/or equipment (desk, chairs, telephone, computers). Also, works in the community with the MCT, May be required to work flexible hours in order to achieve position objectives.

Hazards:

Potential exposure to highly charged stressful, and emotional situations, potential exposure to aggressive encounters.