What are the responsibilities and job description for the Receptionist position at BERGSTROM AUTO?
Job Details
Receptionist (Part-Time)
Bergstrom Mazda of Green Bay
At Bergstrom Automotive, we are committed to delivering exceptional guest experiences. As a leader in the automotive industry, we take pride in our welcoming atmosphere, high standards, and a team that goes above and beyond for our guests. We are looking for a friendly and organized Receptionist to be the first point of contact for our guests and ensure their experience is exceptional from the moment they walk in.
WHAT YOU'LL DO
- Guest Reception: Warmly greet guests as they enter the dealership and direct them to the appropriate department or team member.
- Phone Management: Answer and route incoming phone calls in a professional and friendly manner, taking messages and providing information as needed.
- Administrative Support: Provide general administrative support, such as data entry, filing, and handling correspondence, to various departments as needed.
- Guest Service: Maintain a clean and welcoming front desk and waiting area. Offer guests refreshments and ensure they are comfortable while they wait.
- Coordination: Collaborate with sales, service, and parts teams to ensure seamless communication and guest satisfaction.
Schedule: Monday - Friday 7 am - 12 pm, with an occasional Saturday
Pay starting at $15.00-18.00/hour based on experience. Earn an extra $2.00 per hour worked every Saturday!
WHO'S RIGHT FOR THE JOB?
- Experience: Previous experience as a receptionist, front desk agent, or in a guest service role is preferred.
- Communication Skills: Excellent verbal and written communication skills with a friendly and professional demeanor.
- Organizational Skills: Strong attention to detail and the ability to multitask in a fast-paced environment.
- Technical Skills: Proficiency with Microsoft Office Suite and the ability to quickly learn new software and phone systems.
- Guest Service Orientation: A passion for providing outstanding guest service and maintaining a positive attitude.
OUR COMMITMENT TO YOU
- Competitive compensation!
- Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for FT team members)
- Two weeks of PTO upon start date (for FT team members)
- Discounts on vehicles, service, and parts
- 401(k) with company match for FT team members
- Paid Holidays (for FT team members)
- Wellness Program
- Free Team Member Clinic
- Free Health Coach
- Employee Assistance Program
- Employee Referral Program
- Training and opportunities for career growth and advancement
WHAT MAKES BERGSTROM DIFFERENT:
- Wisconsin's largest automotive group and is a top 50 automotive dealer in the US
- Established in 1982 in Neenah WI
- 2,300 team members working in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton
- 39 dealerships representing 36 brands
- Consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of top dealership groups to work for in the United States
- Received Glassdoor's "Best Places to Work" award
- Recognized by the Better Business Bureau and Time Magazine
- We are committed to giving back to our communities by supporting local organizations including Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin
Salary : $15 - $18