Parking Operations Manager-X

• Manages and administers all aspects of parking operations such as, revenue accountability, finance and accounting reporting, traffic flow analysis, and general maintenance of parking equipment at multiple remote sites
• Analyzes parking needs and develop short and long range plans to meet those needs; prepares and submits periodic status reports for all parking facilities; evaluates and makes recommendations for peak and off-peak traffic flow and events' flow
• Addresses all customer complaints and inquires, and assist in the resolution of conflicts and difficult situations
• Develops and maintains the division's operating budget and makes fiscal recommendations for capital improvements
• Develops and recommends proposals for parking policies and rate structures and is responsible for monitoring parking market trends in the regional market
• Manages services and parking contracts to include all aspects of contract parking services including issuing of access cards
• Conducts facility inspections on a regular basis; develops, coordinates, and maintains security and maintenance for all parking facilities
• Ensures cash receipts and tickets are processed by utilizing established internal controls and procedures
• Prepares and maintains staff schedules to ensure maximum utilization of available personnel
• Authorizes and approves purchases of supplies, services, and materials
• Supervises, trains, and evaluates assigned staff
• Performs related duties as required

• Bachelor's degree in Public Administration or related field, and a minimum of four (4) years parking facility operations experience; or an equivalent combination of education and experience
• Knowledge of parking facility operations and equipment; knowledge of cash account management procedures; knowledge of building maintenance and safety requirements
• Requires extensive knowledge of parking related software and hardware and IP camera security systems
• Skill in managing administrative and technical employees; skill in organizing, compiling and recording information accurately; skill in utilizing word processing, database or spreadsheet software packages
• Ability to perform basic mathematical calculations; ability to communicate effectively, both verbally and in writing; ability to effectively respond to customer inquiries and complaints; ability to establish and maintain effective working relationships with subordinates, County employees, outside agencies/vendors and the general public
• Must possess and maintain a valid Texas driver's license
• Must secure and maintain a favorable background investigation and clearance
• Must clear a pre-employment physical and a pre-employment drug screen test
• May be required to work more than 40 hours during the workweek and holidays
• On call 24/7/365 days per year

• Generally working in indoor conditions
• Occasional exposure to outdoor conditions; exposure to temperature variations, noise, fumes and dust
• Occasionally moves items weighing up to 10-25 pounds
• Occasionally moves about the office
• Frequently communicates with others; must be able to exchange accurate information
• Generally operates a computer and other office productivity machinery
• Positions self to perform essential functions
• Must be able to remain in a stationary position

Salary : $4,411