Accounts Receivable Specialist

WHO ARE WE: BlackHawk Industrial provides you with the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who need Technical Service and Production Savings. 

We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. 

SUMMARY: The Accounts Receivable Specialist is responsible for maximizing cash flow and minimizing risk, while balancing customer and branch relationships for their assigned region. 

ESSENTIAL COMPETENCIES AND RESPONSIBILITIES:  

• Personally exhibits, recruits and coaches associate consistent with Core Behaviors 
• Responsible for promoting culture of safety 
• Cultivate and sustain crucial relationships with our customer base, as well as BlackHawk corporate and branch personnel. 
• Form collection strategies to mitigate customer objections to making timely payments. 
• Confirm validity of account discrepancies by obtaining and investigating information from customers, sales, and customer service.  
• Maintain customer accounts by researching short pays, credit balances, unapplied cash, etc. 
• Maintain collection goals set by BlackHawk senior management and general A/R performance levels. 
• Collaborate with department and branch management to identify elevated risk accounts and develop an action plan.  
• Perform other duties as assigned.  
• Perform all work in accordance with ISO processes and procedures. 

QUALIFICATIONS: 

• Expert data entry skills 
• Strong attention to detail  
• Excellent oral and written communication skills  
• Proficient in MS Office 
• Demonstrated problem solving and analytical skills  
• Experience in Prophet 21 highly desirable 
• Proven customer service skills 
• Ability to work independently 
• Proficient time management and organizational skills 

SUPERVISORY RESPONSIBILITIES: 

• No direct supervisory responsibility.  

EDUCATION and/or EXPERIENCE:  

• High School Diploma required 
• Bachelor of Science degree in Finance, Accounting or Business Administration preferred 
• 2 to 4 years accounts receivable or general accounting experience preferred 

REASONING ABILITY:  

• Employee responds to commonly occurring problems/situations for which standards, procedures or precedents exist.  

CERTIFICATES, LICENSES, REGISTRATIONS: 

• None required 

WORK ENVIRONMENT: 

• Employee is regularly required to speak and hear English, stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms. Employees are required to use computers and other equipment. 
• Employee frequently lifts and/or moves up to _25_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. 

PPE REQUIRED:   

• The wrist rests for keyboard and mouse pad. 

BENEFITS: 

• Health Insurance BCBS of OK HDHP 
• HSA with Employer match (must meet criteria) 
• Dental and Vision Insurance 
• 401K Plan and Company Match 
• FSA (Full FSA, Limited FSA, and Dependent FSA) 
• Company paid Long Term and Short-Term Disability 
• Company paid basic Life Insurance and AD&D/ 
• Supplemental life and AD&D/Dependent life 
• Ancillary Critical Illness Insurance (Wellness Rider Included) 
• Ancillary Accident Insurance (Wellness Rider Included) 
• Ancillary Hospital Indemnity 
• Employee Assistance Program (EAP) – Includes concierge services and travel assistance. 
• Paid Time Off 
• Holiday Paid Time Off 
• Gym Reimbursement 
• Quarterly Wellness challenge with a chance to win money or prizes. 
• Tuition Reimbursement – after 1 year of employment 

*BlackHawk Industrial is an Equal Opportunity Employer 

As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.