What are the responsibilities and job description for the Operations Manager position at BrightWatch?
Who we are
A full-service physical security integration firm with nationwide presence, BrightWatch implements and supports the most innovative, enterprise cloud-controlled video, access control and alarm solutions available in the market today. BrightWatch helps clients overhaul their current physical security infrastructure to transition to a more scalable network-based AI solution.
BrightWatch’s innovation is fueled by its understanding of the industry and its ability to align itself with the continuously evolving market dynamics. The company was founded by seasoned professionals who have witnessed the transition of the enterprise security landscape from legacy systems with on-prem storage to cloud-based solutions.
We are passionate about protecting people and the places where they live, work, learn and worship.
What you will be doing
Supply Chain Management:
Manage vendor relationships, manage/maintain contracts, and resolve order/shipping disputes to ensure a reliable supply chain.
Ensuring efficient returns and replacements to minimize disruptions.
Process purchase orders accurately and efficiently, adhering to procurement policies and budget constraints.
Collaborate cross-functionally to optimize procurement processes.
Inventory Control
Implement inventory control strategies to optimize stock levels and ensure adequate supply to meet demand.
Utilize inventory management software and data analysis to track stock movements, monitor inventory levels, and forecast future needs accurately.
Conduct regular audits and cycle counts to maintain inventory accuracy and identify discrepancies.
Plan and coordinate project staging activities to ensure timely delivery of hardware and materials to project sites, optimizing resource utilization and minimizing downtime.
Billing and Invoicing
Coordinate with internal personnel to gather necessary documentation and information for invoicing, resolving any discrepancies or issues promptly.
Utilize internal billing and financial software to generate invoices, track payments, and reconcile accounts receivable.
What your impact will be
Streamline procurement processes and optimize inventory management practices, reducing lead times and resulting in enhanced operational performance, improved customer satisfaction and increased profitability.
Implement strategic initiatives to mitigate supply chain risks while ensuring business continuity and resilience in the face of unforeseen challenges.
Provide valuable insights and data-driven recommendations to support strategic decision-making.
Foster a collaborative and cross-functional work environment by effectively communicating with internal personnel, aligning procurement strategies with business objectives.
Requirements
What we look for in this role
Bachelor’s degree (or equivalent).
Proven proficiency in procurement, vendor management, and supply chain operations, with a minimum of 2 years in a similar role.
Strong ability to build and maintain effective vendor relationships.
Proficiency in inventory management practices, including inventory control, demand forecasting, and materials planning.
Experience with inventory management software.
Strong ability to interpret data, identify trends, and make data-driven decisions to optimize procurement and inventory processes.
Proven organizational and multitasking abilities.
Proven communication and interpersonal skills.
Proactive and results-oriented mindset, with a continuous improvement mindset and the ability to identify opportunities for process optimization, cost savings, and efficiency gains.
Benefits
- Full time employees are eligible for full benefits; Health, Dental, & Vision Insurance.
- Paid time off
- Career development assistance
- Paid training
- A competitive salary and commission structure
- A generous bonus structure.
- Training from the very first day, with ongoing support. We’ve got your back.
- A fully paid 5 week sabbatical after 3 years in the business.
- A wealth of knowledge on tap from leading industry experts.
- Amazing company culture, that you can help evolve.
- Happy hours, company outings, and yummy food.
- Participation in trade shows and conventions.
- A “hands on” senior leadership that’s around and will help you develop a range of sales skills that are in intense demand.
