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Consumer Contact Agent / Call Center

Brock & Scott PLLC
Salem, NC Full Time
POSTED ON 1/24/2022 CLOSED ON 4/23/2022

What are the responsibilities and job description for the Consumer Contact Agent / Call Center position at Brock & Scott PLLC?

  • Take incoming calls regarding foreclosure
  • Provide timely and accurate information for incoming customer contacts via phone, fax and email
  • Document all customer contacts in tracking tool
  • Provide timely feedback to the company regarding service failures or customer concerns
  • Comply with CFPB regulations
  • Perform additional duties as assigned

Salary.com Estimation for Consumer Contact Agent / Call Center in Salem, NC
$89,061 to $125,921
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