Consumer Contact Agent / Call Center

Brock & Scott PLLC

Salem, NC Full Time

POSTED ON 1/24/2022 CLOSED ON 4/23/2022

What are the responsibilities and job description for the Consumer Contact Agent / Call Center position at Brock & Scott PLLC?

Take incoming calls regarding foreclosure
Provide timely and accurate information for incoming customer contacts via phone, fax and email
Document all customer contacts in tracking tool
Provide timely feedback to the company regarding service failures or customer concerns
Comply with CFPB regulations
Perform additional duties as assigned

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