What are the responsibilities and job description for the Phlebotomist II position at Careers Integrated Resources Inc?
Job Title: Phlebotomist II
Job Location: Fayetteville, NC
Job Duration: 6 Months (Possibility of Extension)
Shift: M-F 08:00 AM – 05:00 PM EST.
Job Description:
Key Responsibilities:
Job Requirements:
Required Education:
Work Experience:
Job Location: Fayetteville, NC
Job Duration: 6 Months (Possibility of Extension)
Shift: M-F 08:00 AM – 05:00 PM EST.
Job Description:
- The Patient Services Representative II (PSR II) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
Key Responsibilities:
- Perform daily activities accurately and on time under the direction of the area supervisor.
- Maintain a safe and professional environment.
- Perform with confidence both forensic and clinical specimen collection and processing duties, following established practices and procedures.
- Perform verification of patient demographic information and initials, including patient signature post-venipuncture, to verify tubes were labeled in their presence and that the name on the label is correct.
- Maintain required records and documentation.
- Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public in general.
Job Requirements:
- Ability to provide quality, error-free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills, including pediatric and geriatric.
- Flexible and available based on staffing needs, including weekends, holidays, on-call, and overtime.
- Committed to all policies and procedures, including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
- Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver’s license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and cover Patient Service Center/In-Office Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a high-volume setting.
- Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business.
Required Education:
- High school diploma or equivalent is required.
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred (Required in California, Nevada, and Washington).
Work Experience:
- Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
- Minimum 2 years in a Patient Service Center environment preferred.
- Customer service in a retail or service environment preferred. Keyboard/data entry experience.