What are the responsibilities and job description for the Human Resources Manager position at CarParts.com?
What We Do
CarParts.com is the go-to eCommerce platform for auto care and maintenance. We provide drivers with quality parts at competitive prices and enable them to schedule appointments with trusted mechanics directly through our website. Using world-class design principles and the latest technologies, we deliver a fast, intuitive digital experience backed by our company-owned national distribution network.
With over 1,000 employees worldwide, we are scaling rapidly, fueled by our most recent strategic partnership and $35 million investment. This positions us for the next phase of growth as we continue to empower drivers along their journey.
Our Culture
At CarParts.com, our culture goes beyond our core values of Safety First, Customer Focused, and Commitment to Excellence. We are a performance-driven, data-focused, and fast-paced team where results matter and winning is expected.
The HR Manager will serve as a strategic business partner and operational HR leader for a high-volume warehouse environment. This role is responsible for driving talent strategy, workforce planning, employee relations, leadership development, and HR operational excellence across the site. The ideal candidate brings a deep background in distribution, logistics, or manufacturing, with proven experience supporting large hourly workforces and partnering with operations leaders to drive performance, culture, and engagement.
You Will
Strategic Leadership
YOU MUST HAVE:
CarParts.com is an equal-opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring that we fulfill this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.
CarParts.com is the go-to eCommerce platform for auto care and maintenance. We provide drivers with quality parts at competitive prices and enable them to schedule appointments with trusted mechanics directly through our website. Using world-class design principles and the latest technologies, we deliver a fast, intuitive digital experience backed by our company-owned national distribution network.
With over 1,000 employees worldwide, we are scaling rapidly, fueled by our most recent strategic partnership and $35 million investment. This positions us for the next phase of growth as we continue to empower drivers along their journey.
Our Culture
At CarParts.com, our culture goes beyond our core values of Safety First, Customer Focused, and Commitment to Excellence. We are a performance-driven, data-focused, and fast-paced team where results matter and winning is expected.
- Hungry & Hardworking: We set ambitious goals, measure progress with clear metrics, and hold ourselves accountable to deliver results.
- Promote from Within: We reward top performers with opportunities for growth and advancement.
- Collaborative & In-Person: We believe the best ideas and fastest execution happen face-to-face.
- High Standards: We move quickly, pay attention to details, and dig deep—whether it’s analyzing contracts, aggregating complex scenarios, or building clear, data-driven presentations.
- No Passengers: We value grit, ownership, and the relentless pursuit of results
The HR Manager will serve as a strategic business partner and operational HR leader for a high-volume warehouse environment. This role is responsible for driving talent strategy, workforce planning, employee relations, leadership development, and HR operational excellence across the site. The ideal candidate brings a deep background in distribution, logistics, or manufacturing, with proven experience supporting large hourly workforces and partnering with operations leaders to drive performance, culture, and engagement.
You Will
Strategic Leadership
- Partner with the Director of Operations and operations leadership to align HR strategies with business objectives .
- Lead workforce planning, staffing strategies, and talent forecasting to meet operational demands.
- Drive organizational design, change management, and long-term capability building for warehouse teams.
- Provide expert guidance on complex employee relations issues, investigations, and conflict resolution.
- Ensure compliance with all federal, state, and local employment laws and company policies.
- Develop and maintain strong relationships with hourly and salaried employees to promote a positive workplace culture.
- Leverage data and KPIs to drive decisions on turnover, productivity, and labor planning.
- Utilize metrics and analytics to improve VCPU performance, partnering closely with operations leadership to identify labor efficiency opportunities and execute corrective actions.
- Oversee HR processes, including onboarding, attendance management, leave administration, and HRIS accuracy.
- Partner with payroll, safety, and operations teams to ensure seamless HR service delivery.
- Lead recruitment strategies for exempt and non-exempt warehouse roles, including seasonal ramp-ups.
- Drive performance management processes, leadership coaching, and succession planning for operational leaders.
- Facilitate training programs that strengthen supervisor and manager capability, including safety, communication, and people leadership.
- Champion employee engagement initiatives to improve morale, build trust, and reduce turnover.
- Lead recognition programs, site communication strategies, and culture-building efforts.
- Support diversity, equity, and inclusion initiatives across the warehouse environment.
YOU MUST HAVE:
- Bachelor’s degree in human resources, Business, or related field.
- 7 years of progressive HR experience, including at least 3 years supporting warehouse, logistics, distribution, or manufacturing operations .
- Strong knowledge of employment law, HR best practices, and labor-intensive workforce dynamics.
- Demonstrated success in influencing and partnering with senior operations leadership.
- Experience leading HR teams and supporting multi-shift environments.
- SHRM-CP/SHRM-SCP or PHR/SPHR certification.
- Experience in high-volume distribution centers (500 employees).
- Background with continuous improvement, lean principles, or safety-focused environments.
- Strategic thinking with strong business acumen
- Outstanding communication and interpersonal skills
- High emotional intelligence and situational judgment
- Strong decision-making and problem-solving abilities
- Ability to manage multiple priorities in a fast-paced environment
- Data-driven mindset with attention to detail
- On-site role in a high-volume warehouse environment
- Flexibility to support multiple shifts as needed
CarParts.com is an equal-opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring that we fulfill this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.