What are the responsibilities and job description for the Warehouse Operations Manager position at CarParts.com?
CarParts.com is a leading pure-play Internet retailer of automotive aftermarket parts; including collision, engine and performance parts, and accessories. Our products empower people to fix and improve their vehicles, extend their vehicle’s longevity, and get back on the road.
CarParts.com is a world-class team, working together to pave the way for the future of the auto parts industry.
The Operations Manager will be overseeing the warehouse operations to ensure 100% service levels (within agreed parameters of time, cost & quality) to customers while complying with standard operating procedures, health & safety guidelines, quality standards, improving operations and managing staff.
You Will
- Achieve warehouse operational objectives by contributing warehouse operations information and recommendations to strategic plans and reviews. Compare and complete action plans; implementing production, productivity, quality and customer-service standards. Resolve problems, complete audits, identify trends.
- Ensure targeted department service levels are achieved through daily monitoring.
- Monitor and control department spend in line with budgeted cost and targeted cost per unit.
- Ensure 100% department compliance with agreed quality standards, SOP’s and audits.
- Foster a culture of continuous improvement.
- Create, maintain and improve working practices.
- Lead by example by ensuring safety is at the forefront of every activity carried out. Maintain a safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations.
- Direct, manage and optimize the manpower (employee base) to achieve targets and motivate the workforce to meet future business challenges. Accomplish warehouse operations and human resource objectives by assisting in the processes of recruiting, selecting, training, assigning, scheduling, coaching, counseling and disciplining employees, when needed. Communicate job expectations, planning, monitoring, appraising and review job contributions on a continuous basis. Enforce policies and procedures.
- Succession planning to target local employees for key department roles.
- Create and manage a weekly production plan. Meet regularly with other department managers to ensure resources are in place to achieve inter-department goals.
- Meet regularly with Outbound management staff (team leads, supervisors, etc.) as a team to collaborate, inform, direct, coach, grow, and work together across all departments and shifts.
- Optimize availability of space in Outbound warehouse. Work with other departments to optimize capacity planning.
- Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.
- Perform other duties as required.
You Are
- Minimum 5-8 years of management experience within a warehouse environment.
- Associates degree in business operations helpful. Bachelor’s degree in business or logistics preferred.
CarParts.com is an equal-opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring that we fulfill this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.