Enforcement Officer

Summary of Position

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  Monitor Support Orders for compliance.
• Take appropriate enforcement actions upon individuals not complying with Support Orders. This includes contacting payors, payees, employers, attorneys, other Courts, and other agencies along with numerous automated enforcement remedies.
• Conducts investigations to assist with the location of absent parents by interviewing the plaintiff, police, other family, previous employers, known associates and other individuals with knowledge of the defendant.
• Prepare delinquent cases for Hearings before the Court and appear at those Hearings to present facts and/or testimony.
• Investigate problems that arise during the course of Support cases.
• Prepares reports on the outcome of investigations and enforcement actions, analyzing information gathered and recommending appropriate contempt sentences to the Court.
• Provides supportive services to assist clients in their personal, social and economic adjustments to the community.
• Maintains contact and schedules enforcement conferences as necessary with clients in order to facilitate payment of support.
• Navigate the Pennsylvania Child Support Enforcement Computer System in order to maintain data integrity, generate appropriate enforcement actions and Court documents in order to successfully enforce the support case.
• Must learn and maintain vast knowledge of Pennsylvania and Federal statute, Rules of Civil Procedure and regulations.
• Maintain confidentiality of Federal, State and personal information contained within case files, including Internal Revenue Service requirements, in the Domestic Relations Section, both hard copy and electronic.
• Enforces Court orders and makes or assists in arrests/rearrests of delinquent payers when necessary.
• Collects fine and costs.
• Works as part of enforcement team and DRS operations as a whole in order to meet all Federal Performance Standards as outlined by statute.
• Interacts with internal departments and outside agencies and physicians, insurances, etc., in regard to facilitating payment of support by defendant.
• Transports clients/prisoners to conferences and hearings as needed.
• Provides courtroom and Domestic Relations security.
• Participates in ongoing staff training.
• Acts as a community resource contact as needed.
• Must maintain firearms qualification and certifications as required by department standards.

Job Details