What are the responsibilities and job description for the Back of House Team Member position at Chick-fil-A?
The Team Member role at Chick-fil-A Glenbrook offers an incredible opportunity. By working for an Owner/Operator and leadership team that is devoted to investing in the development and growth of their team, you can expect to gain life and business experience that is useful beyond the restaurant walls. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays!)
- One-on-One training with a dedicated trainer during first 30 days of employment.
- Intentional growth and development to help you reach your professional goals
- Competitive pay
- Meal Allowance on workday meals.
- Matching 401k (with requirements)
- Paid Time Off (after 12 months of Full Time)
- Optional Health, Dental, Vision, and/or Life Insurance
- Scholarship opportunities
Front of House Team Member Responsibilities:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Connections with Guests
- Honor and encourage others to follow the vision and values of the Restaurant
- Multitask efficiently
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned by Operator and/or Leadership
Qualifications and Requirements:
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry up to 50 lbs on a regular basis
- Have the ability to stand for long periods of time
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
