What are the responsibilities and job description for the Dining Room Host/Hostess position at Chick-fil-A?
At Chick-fil-A De Zavala, the Team Member role is more than just a job, it’s an opportunity. Our team gains life experiences that go beyond only serving great product in a friendly environment. Chick-fil-A is a great opportunity for people of all backgrounds, and no experience is necessary. We are looking for friendly, enthusiastic people who enjoy serving others, and ensure each guest leaves with a smile. We will teach you the rest!
Our team is looking to add hosts and hostesses that help us ensure a remarkable experience for all of our dine-in guests. Hosts are enthusiastic, energetic, and friendly individuals with a heart to serve guests! As our restaurant continues to expand, there are many opportunities for growth.
*To meet high availability requirements, the team member must be able to work 36 hours per week.*
PAY / Hourly Rates:
- $15/hr for High Availability
- $14/hr for Day Availability OR 4-day
- $13/hr for Lunch Availability
- $11/hr for Limited Availability
Opportunity for raises!
- Completion of Skill Test 1 Requirements: 50¢
- Completion of Trainer Requirements: 50¢
- Completion of Skill Test 2 Requirements: $1.50
- Completion of Shift Leader Requirements:50¢
Responsibilities:
- Welcomes and assists our dine-in guests as they enter the restaurant
- Keeps the dining area clean and well-stocked
- Answers guest's questions, offers recommendations, and provides general assistance to guests
- Takes guest's orders, processes payments accurately, and maintains an accurate cash drawer
- Ensures orders are complete and delivers food to guests
- Maintains adequate stock of supplies
- Ensures that work areas are clean and that equipment, tools, and supplies are properly stored
- Cleans various areas of the restaurant, including tables, counters, floors, trash bins and restrooms
- Maintain strict adherence to Food Safety procedures
- Follow procedures to ensure Operational Excellence
Desired Skills:
- Customer-friendly demeanor and willingness to serve
- Able to stand for prolonged periods (entire shift), walk, bend, kneel, squat, stand, and lift heavy objects, as needed
- Excellent communication skills, verbal and written (English fluency preferred)
- Able to maintain positive energy throughout shift with an outgoing, friendly, and patient attitude
- Able to excel in a fast-paced, team environment with a sense of urgency in getting things done
- Able to think ahead and anticipate problems before they happen
- Enthusiasm for growth
- Demonstrates initiative in serving guests and problem solving
- Willing to work a flexible schedule and arrive to work at the scheduled time
- Demonstrates integrity
- Strong interpersonal skills: gets along well with others
- Able to lift 40 - 50 pounds on a consist basis
- Ability to work outdoors for extended periods of time in a variety of weather conditions (10 hr shift)
- Ability to multi-task
- Detail-orientated
Here are some of the great benefits of working at Chick-fil-A:
- 100% PAID TUITION at our partner school Point University (https://point.edu)
- Remarkable Futures Scholarships Opportunity ($2500 - $25000)
- Free employee and family meals
- Flexible Hours
- Pay Raise Opportunities
- Insurance Opportunity after 1 year
- Closed Sundays
- Community-oriented Environment
- Long Term Career Opportunity & more
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $15 - $18
