What are the responsibilities and job description for the Director Training Program position at Chick-fil-A?
Our Director role is designed to provide a rich development opportunity for high-caliber candidates. This hands-on leadership position will require time spent working in restaurant operations (Guest-facing and Kitchen). Our vision at Chick-fil-A Bucktown is to be Chicago's most caring company. Please continue reading about the role and qualifications if you're interested in this position.
Who we are: Our Vision, Employer Promise, and Values shape who we are and our decisions.
Our Employer Promise: To provide a vibrant workplace for people to Grow and have a Home.
About the role:
As a leader in this development program, you will have the opportunity to develop the necessary skills and competencies to operate as part of a high-performance leadership team. Candidates will be exposed to one-on-one mentoring, leadership meetings, and future leadership events to grow professionally. Whether your goal is to remain a leader on our team, become a Chick-fil-A Operator, or branch out into other endeavors down the road, our goal is to help you achieve those dreams through your personal growth with us.
Note: This role will spend majority of their time working in the business (Restaurant Operations) and part of their time working on the business after training is complete.
Upper Level Management Program Overview:
Phase I: Operational Onboarding (0-4 Months learning the restaurant operations)
- Guest Experience - Front of House and Drive-Thru
- Culinary Process - Kitchen/Food Prep
Phase II: Team Leadership (4-12 months)
- Shift Team Leadership
- Special Project Teams
Phase III: Department Management
Learn and manage specific parts of the business, including:
- Social Media
- Catering
- AM/PM Kitchen
- Facilities
- Interviewing
- Food Cost
- Drive-Thru
- Hospitality
- Etc.
Phase IV: Department Director
- Talent Director
- Training Director
- Operations Director
- Marketing Director
- Financial Return Director
- Kitchen Director
- Hospitality Director
- Drive-Thru Director
- Facilities Director
- Catering Director
Note: The above outline is the ideal candidate progression. However, this can change based on the needs of the business or the capacity of the candidate.
Skills Required include but are not limited to:
- Possess a heart to serve others
- Trustworthy; possesses high integrity
- A desire to win - drive/hustle
- An owner's mindset
- Grit
- Flexibility
- A learners heart and a teachable spirit
- Personable - wants to develop relationships with team
- Forward thinking
- Track record of personal development
- Proven record of leadership
Benefits:
- Health Insurance Contribution
- 401k
- Paid Vacation - Once reaching Level II of Management
- Free Food Allowance
- Career Growth Opportunities
Additional Information
Compensation is based off of a 40 hr/wk with 5 hours of approved Overtime
