Front-of-House Team Member

Guest Services Team Member:

A Guest Services Team Member is responsible for helping to create a “REMARK”able experience for every guest through Chick-fil-A’s Recipe for Service and Second Mile Service procedures.

Requirements:

• Food Handler’s License


• Minimum education experience: some high school


• Experience: preferred, but not absolute

Responsibilities:

• Showing up on time and in a complete uniform for every shift


• Providing Chick-fil-A’s trademark Recipe for Service and Second Mile Service behaviors


• Helping to open/close the restaurant


• Following the Daily Set-ups that have been completed by your Supervisors/Director


• Daily mini-meetings with your Supervisor to ensure that you are meeting the needs of the Front Counter


• Helping to grow dine-in and carry-out sales through suggestive selling


• Generating ideas to create an effective front counter environment


• Completing task checklists for the front counter


• Ensuring the cleanliness of the counters, registers, ice bins, cabinets, beverage equipment, bagging station, etc


• Allowing disciplinary issues and employee disputes to be handled by the Guest Services Director and  Human Resources Director


• Any other tasks related to your area deemed necessary by the Guest Services Director or the Guest Services Supervisors

Tools:

• Your Guest Services Director and your Supervisors


• @Chick-fil-A
  
  
• e-Train


• Customer Experience Monitor

Pay and Benefits:

• Flexible schedules available


• Free meals and beverages


• Access to the Corporate Chick-fil-A Discount Program


• Ability to apply for Chick-fil-A scholarships


• Benefits package totaling up to $5,000. Options include:
  
  
• Health/Dental insurance


• Vacation packages


• And more!

Salary : $13