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Hospitality Team Member

Chick-fil-A
Columbia, SC Full Time | Part Time
POSTED ON 8/5/2025 CLOSED ON 9/5/2025

What are the responsibilities and job description for the Hospitality Team Member position at Chick-fil-A?

As a Hospitality Team Member at Chick-fil-A, you will be the face of our restaurant, ensuring every guest has a remarkable experience. You’ll be responsible for creating a welcoming environment, assisting guests with their needs, and ensuring smooth, efficient service. This role emphasizes delivering Genuine Hospitality through meaningful interactions and upholding Chick-fil-A’s high service standards.

Key Responsibilities:

  • Deliver Exceptional Guest Service: Greet guests warmly, assist with their orders, and ensure their needs are met, creating a positive and memorable experience.
  • Support the CORE 4 Values: Smile, make eye contact, speak with a friendly tone, and end every conversation with “My Pleasure,” regardless of the situation.
  • Maintain a Clean and Welcoming Environment: Ensure the dining area, lobby, and restrooms are clean and organized, contributing to a pleasant atmosphere for guests.
  • Collaborate with the Team: Work closely with fellow team members to provide efficient service and maintain an organized and friendly work environment.
  • Demonstrate Hard Work & Hustle: Stay focused and efficient, helping wherever needed, especially during busy times, to ensure tasks are completed with care and urgency.
  • Uphold Food Safety and Cleanliness: Support team members in keeping the kitchen and front-of-house areas clean and following food safety protocols.
  • Stay Positive & Enthusiastic: Bring a positive attitude and energy to your shift, helping inspire a welcoming atmosphere for both guests and your team.
  • Take Ownership: Take responsibility for providing excellent hospitality, ensuring that every guest leaves with a smile.

Core Values in Action:

As a Hospitality Team Member, you’ll live out Chick-fil-A Garners Ferry core values, including:

  • Hard Work and Hustle: Approach every task with energy, focus, and dedication to providing the best experience for every guest.
  • Integrity: Uphold high ethical standards in every interaction, ensuring honesty and transparency.
  • Courageous Communication: Be confident and respectful in sharing ideas and addressing guest needs, while fostering transparent and effective communication with the team.
  • Ownership: Take pride in your work, taking responsibility for creating a positive environment and helping with various tasks as needed.
  • Positivity: Maintain an upbeat attitude and contribute to a team culture that promotes enthusiasm, respect, and hospitality.

Qualifications:

  • No prior experience required – training provided!
  • Strong communication skills and a friendly, approachable attitude.
  • Ability to stay focused in a fast-paced environment, multitask, and handle guest needs efficiently.
  • A passion for customer service and creating a positive guest experience.
  • Positive, adaptable, and enthusiastic attitude.

Why Chick-fil-A?

  • Genuine Hospitality: You’ll represent a brand that is known for making meaningful connections and delivering exceptional service.
  • Team Environment: Work in a supportive, positive team atmosphere that values respect, hard work, and collaboration.
  • Core Values in Practice: You’ll have the chance to live out Chick-fil-A’s values of Hard Work, Integrity, Communication, Ownership, and Positivity in everything you do.

Are You Ready to Create Remarkable Guest Experiences?

If you’re excited about delivering excellent service and being part of a team that values genuine hospitality, Chick-fil-A Garners Ferry could be the opportunity that awaits you!

Apply today and become part of your community’s “World’s Most Caring Company.”

Columbia, SC

7424 Garners Ferry Road

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary : $13 - $16

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