What are the responsibilities and job description for the Outside Sales Manager position at Chick-fil-A?
Chick-fil-A LBJ & Midway is seeking high caliber candidates who can confidently close deals, build relationships, and represent Chick-fil-A’s culture of care and our desire to go the 2nd mile. We’re looking for a people-first, results-driven go-getter to lead our outside catering sales efforts.
As the Outside Catering Sales Manager at Chick-fil-A LBJ & Midway, your #1 focus will be getting out into the community to build relationships and drive catering sales. You’ll spend the majority of your time outside the restaurant—meeting with local private schools, businesses, and organizations—developing catering partnerships that serve their needs and grow our brand.
This is not a desk job or a marketing support role. This is a roll-up-your-sleeves, go-get-it, relationship-building, proposal-sending, follow-up-making, deal-closing kind of job.
Note: While this role includes “Manager” in the title, it is not a supervisory position nor a people management role. This role manages the sales process, not people. “Manager” refers to ownership of the catering sales process, not supervision of a team.
About Us
Our shared vision is to become the world’s most caring company, because we believe a caring company is a successful company.
At Chick-fil-A, we are known for our service and hospitality because we’re not in the chicken business. We’re in the people business - and we just happen to serve chicken.
Everything we do is rooted in care, and we strive to make every guest feel like the most important person in the world because of the care and attention we give them.
Whether it’s breakfast at 6 AM or dinner at 6 PM, our team works together to serve our community with craveable food, fast and accurate service, a clean and welcoming environment, and our signature 2nd Mile Service.
Culture and Values
Chick-fil-A's corporate purpose is \To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A.\
Chick-fil-A's core values reflect our purpose and culture. Our core values are:
- We're here to serve: We keep the needs of our people and our customers at the heart of our work, doing what is best for the business and best for them.
- We're better together: We're an inclusive culture that leverages the strengths of our diverse talent to innovate and maximize our care for each other.
- We are purpose-driven: We model our Purpose every day, and support each other's efforts to be good stewards who create a positive impact.
- We pursue what's next: We find energy in adapting and reinventing how we do things, from the way we work to how we care for others.
Required Qualifications
- 2-5 years of experience in hospitality catering, food service, or event sales roles.
- Proven sales experience with a track record of closing deals and building relationships.
- Comfortable working 70–80% of the time outside of the restaurant.
- Must be able to work 20-40 hours per week (Monday-Friday) in a year-round capacity.
- Must be flexible and able to work various shifts between the hours of 7am and 7pm.
- Must have a current driver’s license and at least 6 months of safe driving experience
- Must be willing and able to obtain Food Handler Certification and complete a Defensive Driving Course within 14 business days (Monday-Saturday) of start date.
- Proven sales experience with a track record of closing deals and building relationships.
- Highly self-motivated, goal-oriented, and persistent in pursuit of results.
- Excellent communication and interpersonal skills with the ability to connect with a wide range of clients.
- Organized and able to manage follow-ups, scheduling, and pipelines independently.
- Must be authorized to work in the United States
Duties & Responsibilities
- Proactively generate leads and pursue catering opportunities through in-person visits, cold outreach, networking, referrals, and events.
- Build relationships with private schools, local businesses, event planners, and community groups to uncover catering needs.
- Develop and deliver custom proposals and pricing that align with client needs and event objectives.
- Close catering sales and follow through with clients to ensure satisfaction and repeat business.
- Maintain accurate CRM records of contacts, sales activity, follow-ups, and client preferences.
- Collaborate with internal teams to coordinate order execution and ensure catering excellence.
- Represent Chick-fil-A with professionalism, warmth, and a solutions-oriented approach.
- Support local marketing efforts with social media, Canva design, email marketing, and promotional strategies if skilled or interested.
Education & Experience
- 2-5 years previous experience in a hospitality catering, food service, or event sales role.
- Must have a high school diploma
Salary & Compensation
- $18–$21/hour, depending on availability, role, and experience
- Free employee meals & discounts
- Closed every Sunday
- Scholarship opportunities available for eligible Team Members
- Advancement opportunities available based on performance and interest
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $18 - $21 / hour
Job Type: fulltime, parttime
Schedule:
- Monday to Friday
Education: High school degree
Work location: On-site
Salary : $18 - $21