What are the responsibilities and job description for the Shift Leader position at Chick-fil-A?
Shift Leader at Chick-fil-A
Are you looking for a rewarding and dynamic role in the food and beverage industry? Do you thrive in a fast-paced environment where you can positively influence others? If so, we'd love to have you apply for a Shift Leader position with Chick-fil-A West Wichita!
As a Shift Leader, you will play a crucial role in executing daily operations and ensuring operational excellence. You will have the opportunity to coach and develop team members, set the tone for shifts, and act as a role model for our team. Our employees have the opportunity to work directly for an independent Owner/Operator and gain valuable life experience that goes beyond serving great food in a friendly environment.
Position Type:
- Full-time or part-time
Location:
- 21st and Maize, 10515 W 21st St N, Wichita, KS 67205, USA
Shift Leader Responsibilities:
- Participate in and provide leadership in day-to-day operations in a high-volume, fast-paced environment
- Ensure tasks assigned to Team Members are completed
- Assist store leadership with employee development
- Provide immediate and courteous assistance to guest requests and needs
- Assist in the training of new hires and act as a role model for our team
- Foster a collaborative and positive work environment
- Cash handling and deposits
- Monitor business and guest feedback metrics and make appropriate changes on shift to ensure they meet organizational goals
- Oversee opening and/or closing responsibilities if applicable
- Excellent communication skills, both written and spoken
Qualifications and Requirements:
- 18 years of age upon hire date
- Eligible to perform work in the United States
- Ability to work well in a fast-paced environment
- Strong interpersonal skills
- Respectful toward all guests and employees
- Commitment to superior customer service
- Ability to confront behavioral and performance issues
- Strong shift awareness and decision-making skills
- Ability to give and receive constructive feedback
- Ability to lift 25 pounds
- Reliable source of transportation
Benefits:
- Flexible schedules
- Free employee meal on shift and catering discounts
- Free tuition through Point University
- Scholarship opportunities
- Guaranteed Sundays off
- Health, dental, and vision insurance (Full-time only; eligible after one year of employment)
- 401K matching program (Eligible after one year of employment; must meet working hour and age criteria)
At Chick-fil-A®, we are committed to creating and maintaining a culture of excellence, development, service, and fulfillment. We strive to win the hearts of our guests every day by providing them with a clean and safe environment, great tasting food, fast and accurate service, and genuine hospitality. We believe kindness is a higher calling and aim to inspire people to take good care of each other.
Salary : $14
