What are the responsibilities and job description for the Social Media Publisher position at Chick-fil-A?
- Consistently upload and manage daily content related to upcoming events, special food promotions, and offers for the day, week, or month.
- Exhibit creativity and originality when designing posts that promote events, products, or special offers.
- Develop and present a comprehensive monthly content strategy to the Director of Operations and/or immediate supervisor for review and approval.
- Organize and run engaging biweekly contests across various media platforms to encourage audience interaction.
- Foster strong guest relationships by responding promptly and professionally to feedback, including compliments, questions, suggestions, and complaints.
- Deliver memorable guest experiences by documenting and posting their dine-in or drive-thru visits on our homepage.
- Maintain open communication with the team of Directors and team members to share content involving guest appearances or notable interactions.
- Ensure all written content maintains a high standard of grammar, punctuation, and spelling.
- Actively monitor and respond to guest comments across social media platforms to maintain engagement and positive brand reputation.
- Capture and share high-quality, professional-style photographs for use on social media and other digital platforms.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: Starting at $13 / hour
Job Type: fulltime
Education: No education required
Work location: On-site
Salary : $13
