Program Performance Coordinator

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Child Care Associates is an equal opportunity employer who offers equal employment opportunities without regard to race, color, religion, sex, national origin, age, pregnancy, mental or physical disability, political affiliation, beliefs, protected veteran status in accordance with applicable federal laws, or any other protected class.

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Program Performance Coordinator

Job Code: 2025-FORTWOR-011 Location: Fort Worth, TX FT/PT Status: Regular Full Time

Position Overview

The Program Performance Coordinator supports data and performance management efforts that drive continuous improvement and program excellence across Head Start, Early Head Start and child care services. Reporting to the Senior Data & Performance Officer, the Coordinator will serve as the ChildPlus Administrator and lead all data requests and nreporting for HS/EHS programs.

• Administer and maintain the ChildPlus database, including managing user access, conducting routine system audits, ensuring data integrity, and coordinating with external support for troubleshooting and system updates
• Provide consultation and technical assistance to staff across the organization to enhance their ability to collect, interpret and use data effectively
• Design and implement training and capacity-building activities on ChildPlus and other educational data systems with data best practices
• Plan for the timely and accurate collection, analysis, and reporting of program-level and organizational performance data
• Collaborate with the Senior Data and Performance Officer to support the organization’s continuous learning and improvement system
• Co-lead annual self-assessment processes, ensuring timely identification and resolution of programmatic challenges
• Develop and refine data management process and protocols to ensure high-quality data collection and use
• Foster a culture of data-informed decision-making by facilitating data review sessions and learning conversations
• with staff across the agency
• Build collaborative relationships with program leaders and direct service staff to support performance improvement
• Perform other related duties as assigned.
  
  

Minimum Requirements

• Bachelor’s degree
• At least 3 years of experience in data collection, management, and analysis
• Experience leading data reporting and analysis for early childhood programs, including Head Start/Early Head Start (HS/EHS)
• Knowledge of education and community data resources
• Knowledge of continuous quality improvement (CQI) systems
• Demonstrated attention to detail
• Strong strategic and analytical thinking skills
• Strong time management, decision-making, and problem-solving skills
• Strong communication, presentation, and interpersonal skills
• Reliable, insured transportation required
• Must meet all health and safety requirements, including: Passing a pre-employment and/or periodic physical exam, Annual TB screening, and Background check and renewals as required
  
  

Preferred Experience And Skills

Proficiency with ChildPlus; experience as a system administrator preferred

Bachelor’s degree or advanced degree in organization management, business, nonprofit management, public policy or closely related field

Experience with business intelligence tools (e.g., PowerBI) and creating data visualizations for a variety of audiences

Strong data analysis and visualization skills; expert-level Excel skills

Experience writing SQL queries to support custom data reporting and analysis

Knowledge of data storytelling practices, with the ability to translate complex data into compelling insights that support learning and decision-making in educational settings

Experience with Results Based Accountability (RBA) and CQI

Demonstrated ability to build and refine organizational systems and processes

Bilingual Abilities Preferred.

Ability to work effectively with diverse populations and multi-cultural teams

Physical Requirements The physical requirements for this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to frequently walk, stand and sit for extended time periods;

Repetitive use of hands; reaching and turning;

Ability to lift up to 20 pounds; light lifting of supplies and materials;

Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus;

Must be able to twist, turn, kneel, bend and stoop, and

Must be able to monitor children’s safety in activities when needed.