Community Connector

Description

SUMMARY

Community Connector position serves as a one-to-one partnership designed to build and support resource navigation and resilient relationships with the families at  Chandler Heights Apartments in Seaford, Delaware.   The Community Connector serves as a skilled family coach and mentor, working closely with families to set goals, develop plans, and monitor progress, while encouraging behaviors that promote a culture of achievement and success. This position requires outreach to community members and outside agencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Directly screen and assess individual/family needs following program protocols, including, but not limited to analyzing presenting problems to determine service needs. 
• Assist in identifying and developing natural supports within the community. 
• Work n partnership with individuals and families, providing coaching and supportive  services, and assistance to accomplish goals and objectives. Support clients in the development of action, service, and achievement plans by identifying strengths, goal setting, and addressing barriers or challenges that impede engagement.
  • Utilizes  lived experiences to provide hope, motivation, and encouragement. 
  • Model personal responsibility and self-advocacy.
  • Provide a positive, supportive relationship promoting wellness and wellbeing.
• Assistance  in identifying other community-based organizations that support (health,  mental health, financial stability, employment, childcare, education)
• Engage individuals in activities  through community outreach through informal meetings,  telephone calls, home visits, or other means necessary. 
• Provides peer perspective in stakeholder meetings.
• Collaborates  with other agency staff to support strengthening a team culture in which  all views are valued and inclusive.
• Serve on staff committees as assigned and/or approved.
• Work with the team to track critical data to support project outcomes. 
• Prepare and submit weekly reports on family services provided and outreach efforts. 
• Prepare and maintain timely   documentation and records in accordance with agency, state accreditation,  and other requirements, policies and procedures.  
• Maintain agency standards regarding confidentiality and quality. 

EDUCATION and/or EXPERIENCE

• Associate degree in Social Science or equivalent combination of education and experience. 
• Ability to respond appropriately to the cultural differences present among the agency’s service population.
• Knowledgeable of community resources and programs supportive of healthy and sustainable living.
• Flexibility with respect to work assignment in accordance with agency need.
• Working knowledge of computers, including Microsoft Office software.
• Ability to work independently  as well as in a team-setting.
• Strong organizational skills.      
• Ability to communicate effectively, verbally and in writing. 
• Strong interpersonal skills. 
• Must have reliable transportation and a valid driver’s license, which meets the requirements of the agency’s insurance carrier.

Part-time, up to 20 hours/week.