Code Enforcement Officer I/II

The Community:
 
This nearly 40 square mile City is ideally situated in north San Diego County with an approximate population of 115,000. It offers a great climate, beautiful beaches, lagoons, and abundant natural open space. World-class resorts, family attractions, well-planned neighborhoods, a diverse business sector, and a charming village atmosphere combine to create the ideal California experience.
 
About the Job:
 
The Community Development Department is seeking a full-time Code Enforcement Officer (CEO) to support the Building & Code Enforcement Division. The CEO is responsible for the enforcement of violations of the Carlsbad Municipal Code (CMC) and other ordinances and regulations. The department's code enforcement officers focus on improving the quality of Carlsbad's neighborhoods through education, enforcement and abatement, and responding to community concerns to attain code compliance.
 
Ideal candidate:
 
The ideal candidate is dedicated public employees with a passion for serving the community. This will require having exceptional interpersonal skills, including the ability to communicate effectively verbally and in writing. The successful candidate must be honest and have integrity and be guided by the highest ethical standards. The ideal candidate can work independently while also supporting and be dedicated to a team-oriented environment. Problem solving, good judgment, and dependability are key attributes for success in this position. The ideal candidate will be able to quickly obtain a thorough knowledge of pertinent Municipal Code provisions and interact effectively with the public and other city personnel.
 
This position requires candidates to interview individuals, conduct preliminary field investigations, and issue notices of violations and administrative citations as needed. Regular meetings with the code enforcement team as well as the program manager can be anticipated to discuss assignments, strategies for enforcement and follow through on open cases. This position is a non-supervisory position that reports to the program manager.
 
Salary:
*Code Enforcement Officer I: $24.35 – $31.83 Hourly  
*Code Enforcement Officer II: $28.25 - $36.96 Hourly
 
*Determination of Code Enforcement Officer I or II will be determined based on the qualifications and experience of the candidates and needs of the department.*Essential and other important responsibilities and duties may include, but are not limited to, the following:

• Respond to public inquiries, explaining the CMC requirements and procedures.
• Perform office and field investigative work required to ensure compliance with CMC and other pertinent ordinances and regulations. 
• Address and resolve complaints regarding enforcement and compliance of the CMC. Take appropriate action for disposition of complaints and clarify applicable ordinances and/or regulations; resolves disputes or refers matters to other City departments and/or agencies as applicable.
• Conducts field inspections to locate unlicensed activities and/or to determine compliance with the CMC.
• Write letters and prepares notices of violations stipulating necessary changes for ordinance compliance; takes appropriate action to insure compliance.
• Maintains familiarity with pertinent sections of the CMC serving as resource to City staff, outside agencies and the public.
• Organize work based on City policy and department functional direction.
• Prepare and maintain records of inspections, investigations, violations, hearings and related data.
• Testify when necessary in hearings and court proceedings, and follow-up to ensure compliance.
• Maintains a close working relationship with the City Attorney's Office.

 
The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed.Knowledge of:
  

• Pertinent federal, state, and local laws, codes, and regulations including current municipal codes, and applicable building and housing codes as they apply to code enforcement, short term vacation rentals, and business licensing.
• Procedures involved in the enforcement of codes and regulations including methods and techniques of conducting and documenting field investigations.
• Legal procedures involved in the enforcement of municipal codes and environmental regulations.
• Court documents and procedures including procedures for citation issuance and obtaining various types of inspection warrants.
• Neighborhood associations and organizations involved in providing community and neighborhood services.
• Procedures and techniques involved in the investigation, documentation, and enforcement of codes and regulations.
• Principles and best practices of neighborhood and program planning to assist with problem-solving efforts.
• Federal, state and local ordinances and/or laws pertaining to building, occupancy, signs (private and public property), vehicle abatement, building and housing codes and quality standards, and other neighborhood maintenance ordinances and/or policies.

Ability to:

• Assess neighborhood conditions and determine needed improvements.
• Communicate effectively with citizens of varying socioeconomic backgrounds.
• Develop productive relationships for creating partnerships in problem-solving.
• Apply procedures and techniques involved in the field investigation, documentation, and enforcement of ordinances, codes, and regulations.
• Act calmly, rationally, decisively, and tactfully in difficult situations, but also be firm when necessary to gain compliance.
• Ability to read, properly interpret, and use good judgment to make decisions pertaining to enforcement of laws, regulations, and policies.
• Photograph violations being investigated.
• Communicate clearly, concisely, and professionally in well-written case notes, letters, emails, reports and other documents.
• Access information from computer files.
• Understand and carry out oral and written instructions.
• Work independently in the field and in the absence of supervision.
• Think in a strategic and critical manner to develop alternative problem-solving and/or code compliance solutions when necessary.
• Work cooperatively with neighborhood leaders, city officials, media representatives and the general public.
• Assist in the training and supervision of less experienced personnel.

Any combination of training, education, and experience which demonstrates an ability to perform the duties of the position.  A typical qualifying background for each level may combine training, education and experience which demonstrates the ability to perform the duties independently within a reasonable period.  These examples are listed below:

Code Enforcement Officer I:

• Work experience involving public contact, enforcement of established standards or requirements. 
• Possession and proof of current PC 832 certification and current completion & attainment of the California Association of Code Enforcement Officers Module I (Basic) is highly desirable. 

 

Code Enforcement Officer II (in addition to the Level I):

• Two or more years of increasingly responsible experience performing code enforcement, extensive public contact involving enforcement of established standards or requirements and/or related work. 
• Possession and proof of current PC 832 certification and current completion & attainment of the California Association of Code Enforcement Officers Module I (Basic) and Module II (Intermediate) is highly desirable. 

 
SPECIAL REQUIREMENTS:
 
Code Enforcement Officer I: 

• Possession of or ability to attain a Class C California Driver License. Ability to work after hours and weekends if needed. Must complete PC 832 certification and California Association of Code Enforcement Officers Module I (Basic) training within 12 months in the position, if not held at time of hire. 

Code Enforcement Officer II:

• Possession of or ability to attain a Class C California Driver License. Ability to work after hours and weekends if needed. Must complete PC 832 certification and California Association of Code Enforcement Officers Module I (Basic) and Module II (Intermediate) training within 18 months in the position, if not held at time of hire. 

PHYSICAL AND MENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
 Physical Demands:
  
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools or controls; reach with hands and arms; stand; talk and hear; walk; sit; climb or balance; stoop, kneel, crouch or crawl; and lift or move up to 100 pounds with assistance or lifting equipment.
 
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
 
Mental Demands:
  
While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under deadlines with constant interruptions; interact with city staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals.
 
WORK ENVIRONMENT:
  
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The employee regularly works in outside weather conditions.  The employee is occasionally exposed to wet or humid conditions, vibration, airborne particles, toxic or caustic chemicals, and risk of electrical shock.  The noise level is occasionally loud.

Salary : $50,648 - $76,877