What are the responsibilities and job description for the Intake Specialist position at City of Las Cruces?
Provide services for the Juvenile Citation Program, in collaboration with other first-offender programs. Conducts eligibility intake assessments with referred youth and their parent(s), tracks statistical data, provides community referrals, and monitors youth to ensure completion of program contract.
Environmental Factors
Works one-hundred (100) percent indoors.
Physical Factors
Light physical demands require the ability to lift/carry books and office files weighing up to ten (10) pounds. Ability to observe surroundings and identify volatile situations or safety issues.
Work Situation Factors
Requires competing demands such as strict deadlines, multiple tasks and occasional work beyond the normal business hours of 8:00 PM to 5:00 PM Monday through Friday. Extensive interaction with disruptive juveniles and upset parents. Continued employment is contingent upon grant funding. Regular attendance is an essential function of the job to ensure continuity of services. Position is subject to drug testing in accordance with applicable State and Federal regulations and City of Las Cruces policies.
FIRST CONSIDERATION WILL BE GIVEN TO CURRENT EMPLOYEES WHO MEET THE MINIMUM QUALIFICATIONS.
Meeting or exceeding the minimum qualifications does not guarantee an invitation to participate in the process.
Full-Time; Grant Funded
This position graded at GT03.
- Liaison with the juvenile probation administration, other personnel, outside agencies, offenders going through the system, and the general public in order to facilitate client placement and transition in programming.
- Reviews referrals and interviews juveniles that are eligible for the Juvenile Citation Diversion Programs.
- Staffs cases regularly with Juvenile Diversion Program Supervisor. Seeks guidance related to specific client-related issues. Collaborates with coworkers and outside partners in decision-making process.
- Researches and develops a best practice behavior and gender specific assessment.
- Reports project outcomes and project measures in accordance with grant agreement and provides monthly reports to the Juvenile Diversion Program Supervisor.
- Updates files, maintains records, and database including records of all actions taken, active participant demographics, referrals to agencies, and correspondence utilizing a computer.
- Refers youth and families to community resources as deemed necessary.
- Corresponds with youth, parents, attorneys, victims, and appropriate agencies on actions taken. Reviews Citation Program client files on a weekly basis and notifies Juvenile Probation and Aftercare Office of youths who are not in compliance with the program requirements.
- Records completions, disqualifications, and referrals of participants and notifies all relevant agencies in writing.
- Maintains a strictly professional relationship with program participants and strict client confidentiality at all times.
- Prepare and present various special and recurring reports.
Licenses/Certifications:
Valid driver’s license required. Position requires an acceptable driving record in accordance with City policy. Bilingual (English/Spanish) may be preferredKnowledge of:
Good knowledge of community service programs and agencies, local government, mental health and social service providers and referral procedures.
Ability to:
Ability to establish and maintain effective and cordial working relationships with fellow employees, officials and general public; effectively, firmly and impartially work with and direct the activities of a diverse group of staff and participants and ensure safety; express oneself clearly and concisely orally and in writing; collect, analyze, and prepare data; effectively, courteously, and respectfully communicate to individuals of varied backgrounds; adhere to city and state regulations, policies and procedures; be self-motivated, follow instructions and maintain constant alertness.
Skills in:
Skill in operating a personal computer with installed generic and specialized office productivity software; conflict resolution
Salary : $18
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