Administrative Assistant

Job Description

JOB POSTING

JOB TITLE: ADMINISTRATIVE ASSISTANT

DEPARTMENT: ASSESSORS

EMPLOYMENT TYPE: FULL-TIME/NON-EXEMPT

UNION/NON-UNION: SUPERVISORY AND PROFESSIONAL UNION

Responsible for providing clerical and customer service support for the Assessor’s office. Work responsibilities require general knowledge of the department’s work methods and procedures. Work performed is moderately complex and requires a moderate degree of decision making.

We are an affirmative action/equal opportunity employer committed to promoting a multicultural work force, excellence in public service, and on-going mutual respect in our working relationships. We strongly encourage people of color, people with disabilities, LGBTQ individuals, bilingualists, and people from other underrepresented groups to apply for our open positions - recognizing and respecting that diverse perspectives and experiences are valuable to our team and essential to our public service.

Responsibilities

• Greet public and respond to assessment-related inquiries regarding valuations, property records, property ownership, betterments, tax abatements and exemptions for real estate, motor vehicles, and personal property. Locate land parcels on Assessor’s maps. Receive payments from public.
• Process motor vehicle abatements.
• Maintain and update files and databases including changes to property record, changes of address.
• Inform public of abatement and exemption application procedures and certification guidelines. Assist taxpayers in the completion of applications for abatements and exemptions (residential property and automobile excise tax).
• Does all the clerical work for statutory exemptions.
• Schedule appointments.
• Prepare abutters lists.
• Prepare routine memos, correspondence, reports, and other documents.
• Calculate and receive fees; balance cash drawer; prepare deposits.
• Track department expenditures against budget. Track purchase orders. Process invoices.
• Performs other similar and related duties.
  
  

Qualifications

• Requires a High School diploma or equivalent. Additional specialized training or experience in accounting/bookkeeping and secretarial skills and less than 1 year’s related experience; or any equivalent combination of education and experience.
• Requires knowledge of English, grammar and accounting/bookkeeping. Requires skill in word-processing, spreadsheets and databases for data entry, calculations, and preparation of letters and memoranda.
• Requires strong communication skills to work effectively with a diverse population.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  
  

WORKING CONDITIONS

This is an office-based job in a dynamic municipal building. While performing the duties of the Administrative Assistant, the incumbent is required to: interact and communicate frequently with the public, government officials, other staff members and boards, and/or third parties transacting business with the City.

Physical Requirements

While performing the duties of this job, the employee is frequently required to talk, hear, and sit. Occasionally the employee is required to stand, walk, reach, and lift/carry items typically less than 10 lbs.

This position requires good vision to prepare reports, and view maps, and good hearing for telephone and in-person communication. Use of a personal computer and telephone, as well as filing requires manual dexterity in combination with hand-eye coordination.

Operates standard office equipment including computers and keyboards, at efficient speed; and move throughout the municipal building which may include flights of stairs. Lifts/moves objects weighing up to 10-20 pounds.

HOURS

Monday – Friday, 35 hours per week

8:30am-4:00pm

SALARY

Starting Salary $18.38 - $19.40 an hour

Annual increase up to $25.45 an hour

Application Deadline

Tuesday, July 22, 2025 @ 4:00PM

Company Description

Nestled in the heart of the Berkshires, the City of Pittsfield is a vibrant and welcoming community that blends rich history with a forward-thinking outlook. As the cultural and economic hub of the region, Pittsfield offers a dynamic environment where innovation and tradition coexist harmoniously. Our city government is committed to fostering a high quality of life for all residents by delivering essential services, promoting sustainable growth, and championing a diverse and inclusive community.

Working for the City of Pittsfield means being part of a team dedicated to public service and making a real difference in the lives of our citizens. We pride ourselves on our collaborative approach, where employees are encouraged to contribute ideas and take initiative. Whether it’s enhancing public safety, improving infrastructure, or supporting our vibrant arts scene, every role within our organization plays a vital part in shaping the future of our city.

We are an affirmative action/equal opportunity employer committed to promoting a multicultural work force, excellence in public service, and on-going mutual respect in our working relationships. Minorities are encouraged to apply. We strongly encourage people of color, people with disabilities, LGBTQ community, and people from other underrepresented groups to apply for our open positions - recognizing and respecting that diverse perspectives and experiences are valuable to our team and essential to our public service.

Join us in our mission to build a stronger, more connected Pittsfield, where everyone has the opportunity to thrive.

Benefits

• Health Insurance
• Dental Insurance
• Life Insurance
• Retirement Savings Plan
• Up to 14 paid Holidays
• Personal Days
• Vacation Time
• Earned Sick Leave
• Employee Assistance Program
• Tuition Reimbursement